[foxboro] Enhancements (was: CP60 Alarm Message)
- From: "Johnson, Alex P \(IPS\)" <alex.johnson@xxxxxxxxxxxxxxxx>
- To: <foxboro@xxxxxxxxxxxxx>
- Date: Wed, 19 Mar 2008 13:09:28 -0400
The previous thread led Terry to suggest an enhancement. That led me to
wonder if everyone is aware of the new Product Enhancement Request (PER)
button on the Global Product Support website
(http://support.ips.invensys.com).
The PER button lets you submit a form to the 'Product Management' group
within Development run by Steve Young. This group has the responsibility
to manage the roadmap for our product line and one of the main feeds to
it is the PER form.
Matt DeAthos is charged with herding the cats to get timely answers to
each submittal. The answers are supposed to include some of the
reasoning related to the disposition of the request.
This approach is new to us and we are working out the kinks, but we want
to make it work.
At the risk of overwhelming Matt (and making him really mad at me :)),
give it a try.
Regards,
=
Alex Johnson
Invensys Process Systems
10900 Equity Drive
Houston, TX 77041
713 329 8472 (voice)
713 329 1600 (switchboard)
713 329 1700 (fax)
alex.johnson@xxxxxxxxxxxxxxxx
=
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