urgent - Public Info Store unable to view (permissions)

  • From: marko@xxxxxxxxxx
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Fri, 21 Mar 2003 00:09:38 -0700

Greetings all,

We have encountered a severe error in Exchange 2000 (SP3) 
that has resulted in the inability to mount the Public 
Information Store. The installation is basic 
configuration , i.e. First Storage Group with priv1.edb, 
pub1.edb, etc, and in Native mode (no 5.5 servers)

When we run the System Manager and view the "Folders" 
under System Manager -> First Admin Group -> Folders there 
is no Public Folders folder. We attempted to re-create, 
however, an error message was generated saying the folder 
already existed. We believe this is a permissions problem 
with the folder, however, we can not view the folder to 
alter permissions.

Furthermore, we have attempted a restore and the problem 
is persisting. ESEUTIL for intrgeity check and repair came 
up with no errors. This indicates there is no problems 
with the edb / stm files.

Can anybody assist with tools or ideas that can assist.

Note when we attempt to mount the Public Information stoe 
the following error is generated in the Event logs

Event Type: Error
Event Source: MSExchangeIS
Event Category: General 
Event ID: 9519
Date:  21/03/2003
Time:  10:06:30 AM
User:  N/A
Computer: BABOON
Error 0x8004010f starting database "First Storage 
Group\1823d026-0fc7-455f-8240-934561fe3cf5" on the 
Microsoft Exchange Information Store. 
Look up of DB Info failed. 

Thanks in advance.



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  • » urgent - Public Info Store unable to view (permissions)