I am happy to say, upgrading to SP2 on the exchange server completely resolved the non viewable email problem. On 2 Nov 2005 at 12:45, Harondel J. Sibble wrote: > Here is the summary of where I am at. Basically old email that's been > imported into Exchange 2003 has a small percentage that consistently but > > When you click on one of these messages, the preview pane says > > This item contains active content and cannot be displayed in the preview > pane, open the item to read it's content > > If you double click the item in folder list view, a popup says > > Can't open this item, the operation failed -- Harondel J. Sibble Sibble Computer Consulting Creating solutions for the small business and home computer user. help@xxxxxxxxx (use pgp keyid 0x3AD5C11D) http://www.pdscc.com (604) 739-3709 (voice/fax) (604) 686-2253 (pager)