Hi All, I am facing one prob, one of the user is not able to move his mails from his mailbox to the pst folder on his machine?? may i know any reason for this.. I am using Exchange 5.5 and outlook 2k as client. thanks Sudhir Kaushal Network Engineer ( Hosted Team ) eGain Communications Pvt. Ltd. ( Nasdaq - EGAN ) Hello - (+91 20) 4222812, (+91 20) 4228607, Ext - 127.