RE: pages of garbled email - second request

  • From: "Stelley, Doug" <dstelley@xxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 1 May 2003 13:08:45 -0400

I'd still put my money on the printer driver. Is it a network printer
off a print server? Does she (the user with the print problem) have this
problem only with documents from one person? When she opens the
document, does it look OK on the screen? Can she print it off on a
different printer as a test? Can she send that document to still another
user to see if they can print it OK? 
        I have about 150 printers on our print server, this problem
happens at least once a week, usually solved with a reboot of the end
user PC. But I try hard to ensure all drivers are kept up to date......

-----Original Message-----
From: Chris McNally [mailto:cmcnally@xxxxxxxxxxxxxxxxxxx] 
Sent: Thursday, May 01, 2003 12:58 PM
To: [ExchangeList]
Subject: [exchangelist] RE: pages of garbled email - second request

http://www.MSExchange.org/

Interesting.
Perhaps not the print driver problem.
I'd have the user send the email to the second recipient and see if it
prints ok.

 


-----Original Message-----
From: Denise Dorrance [mailto:denisedorrance@xxxxxxxxxxx] 
Sent: Thursday, May 01, 2003 8:51 AM
To: [ExchangeList]

http://www.MSExchange.org/

Yes, they are printing out on the same printer.  Is it possible that my
user 
who is sending the email has something that's corrupt on her pc.  It's
only 
this one user and that I know of... this person who receives and prints,

prints others fine.  She complains that "every time" this one user sends

email it prints like this...

TIA


>From: "Chris McNally" <cmcnally@xxxxxxxxxxxxxxxxxxx>
>Reply-To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
>To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
>Subject: [exchangelist] RE: pages of garbled email - second request
>Date: Thu, 1 May 2003 09:42:01 -0700
>
>http://www.MSExchange.org/
>
>Are they printing out on the same printer?
>A large amount of garbled pages typically indicates a corrupted, or
>incorrect, print driver.
>
>-----Original Message-----
>From: Denise Dorrance [mailto:denisedorrance@xxxxxxxxxxx]
>Sent: Thursday, May 01, 2003 8:40 AM
>To: [ExchangeList]
>
>http://www.MSExchange.org/
>
>I have a user who sends out an email from Office XP, Exchange 5.5.
>When a person receives the email and prints it, it prints out junk
>fonts (about 60 pages worth).  If another person from the same company
>sends
>out the email, it prints fine (maybe one page).
>
>
>Seabass
>
>
>
>
>
>
>_________________________________________________________________
>STOP MORE SPAM with the new MSN 8 and get 2 months FREE*
>http://join.msn.com/?page=features/junkmail
>
>
>------------------------------------------------------
>List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
>Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp
>Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ
>------------------------------------------------------
>ISA Server Resource Site: http://www.isaserver.org
>Windows Security Resource Site: http://www.windowsecurity.com/
>Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
>------------------------------------------------------
>You are currently subscribed to this MSExchange.org Discussion List as:
>cmcnally@xxxxxxxxxxxxxxxxxxx
>To unsubscribe send a blank email to
>$subst('Email.Unsub')
>
>
>
>------------------------------------------------------
>List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
>Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp
>Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ
>------------------------------------------------------
>ISA Server Resource Site: http://www.isaserver.org
>Windows Security Resource Site: http://www.windowsecurity.com/
>Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
>------------------------------------------------------
>You are currently subscribed to this MSExchange.org Discussion List as:

>denisedorrance@xxxxxxxxxxx
>To unsubscribe send a blank email to 
>$subst('Email.Unsub')


_________________________________________________________________
The new MSN 8: smart spam protection and 2 months FREE*  
http://join.msn.com/?page=features/junkmail


------------------------------------------------------
List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp
Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ
------------------------------------------------------
ISA Server Resource Site: http://www.isaserver.org
Windows Security Resource Site: http://www.windowsecurity.com/
Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
------------------------------------------------------
You are currently subscribed to this MSExchange.org Discussion List as:
cmcnally@xxxxxxxxxxxxxxxxxxx
To unsubscribe send a blank email to
$subst('Email.Unsub')



------------------------------------------------------
List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp
Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ
------------------------------------------------------
ISA Server Resource Site: http://www.isaserver.org
Windows Security Resource Site: http://www.windowsecurity.com/
Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
------------------------------------------------------
You are currently subscribed to this MSExchange.org Discussion List as:
dstelley@xxxxxxx
To unsubscribe send a blank email to
$subst('Email.Unsub')


_________________
Confidentiality Notice: The information contained in this message may be 
legally privileged and confidential information intended only for the use of 
the individual or entity named above. If the reader of this message is not the 
intended recipient, or the employee or agent responsible to deliver it to the 
intended recipient, you are hereby notified that any release, dissemination, 
distribution, or copying of this communication is strictly prohibited. If you 
have received this communication in error please notify the author immediately 
by replying to this message and deleting the original message. Thank you.




Other related posts: