which do you mean ? 1) after first creating a user they do not have any mail in their inbox or 2) someone who has mail in their inbox in Outlook, when they first log in to OWA, they don't see any mail .... if they close their browser and log in immediately again to OWA, then they see their mail ... 3) someone who has mail in their inbox in Outlook, when they first log in to OWA, they don't see any mail ... and they only see new mail that arrives .. they never see the mail they have in their inbox in Outlook .... 1) = normal 2) = i don't think this is your problem ... also I don't know the answer .... 3) = sounds like mail is being delivered to their personal folders and stored locally on the clients in pst's ... set up corporate Outlook for them (along with their personal folders) .. change delivery to deliver to their exchange inbox ... then users can copy their old email from their personal folders to their Exchange inbox .... ?? mike -----Original Message----- From: Joven [mailto:fatal_x@xxxxxxxxx] Sent: Sun 9/21/2003 7:35 AM To: [ExchangeList] Cc: Subject: [exchangelist] owa interesting problem http://www.MSExchange.org/ i have a problem with my OWA Setup I guess. I am using Exchange2k running on win2k. I can access OWA but the problem is for the first login of every user to their OWA mailbox they dont have any msg in the inbox. why is that for the first login OWA inbox is empty? also after logging in users are expecting to see all their old or previous mails and they dont see it using OWA? How can I fix these problems. users want to see all their emails previous and new when they login to OWA. thank you __________________________________ Do you Yahoo!? Yahoo! SiteBuilder - Free, easy-to-use web site design software http://sitebuilder.yahoo.com ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: wohlgemuthm@xxxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to leave-exchangelist-1661321N@xxxxxxxxxxxxx