He is using Outlook rather than OWA Mark Shevill IMG Messaging Technical Lead Shell Information Technology International Limited Rowlandsway, Wythenshawe, Manchester M22 5SB, United Kingdom Tel: +44 161 435 8709 Fax: +44 161 933 3502 Other Tel: +44 7932 625510 Email: Mark.Shevill@xxxxxxxxx Internet: http://www.shell.com -----Original Message----- From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] Sent: 17 September 2003 08:34 To: [ExchangeList] http://www.MSExchange.org/ Hi Mark, If you force SSL and basic authenticaton on the OWA folders, you will *never* see this phenomenum. I've confirmed and reconfirmed this hundred of times. HTH, Tom Thomas W Shinder www.isaserver.org/shinder ISA Server and Beyond: http://tinyurl.com/1jq1 Configuring ISA Server: http://tinyurl.com/1llp -----Original Message----- From: Shevill, Mark M SITI-ITDCE22 [mailto:Mark.Shevill@xxxxxxxxx] Sent: Wednesday, September 17, 2003 1:00 AM To: [ExchangeList] Subject: [exchangelist] RE: outlook is slow http://www.MSExchange.org/ This could well be related to port translation for UDP. I have seen this before with remote users and the fault was with the port that they were trying to communicate over. I can't remember the exact port numbers but as I recall, the client was trying to connect over port X and it had been blocked but this was supposed to get redirected to another port but depending upon the network path that it was taking was why it failed to get there some times and not others. Suggest you get a netmon trace to see the exact port numbers that are being used. Mark Shevill IMG Messaging Technical Lead Shell Information Technology International Limited Rowlandsway, Wythenshawe, Manchester M22 5SB, United Kingdom Tel: +44 161 435 8709 Fax: +44 161 933 3502 Other Tel: +44 7932 625510 Email: Mark.Shevill@xxxxxxxxx Internet: http://www.shell.com -----Original Message----- From: PKarumbaiah@xxxxxxxxxxx [mailto:PKarumbaiah@xxxxxxxxxxx] Sent: 16 September 2003 17:10 To: [ExchangeList] http://www.MSExchange.org/ Users in are having periodic issues connecting to the mail server. Many people are getting an error that says that the Mail Server is unreachable. They then have to click on retry up to 4 times before they finally connect and get their e-mail. Client is outlook 2000/2002 ,accessing remotely with a 5MB link. Server is Exchange 2000. please help Regards Ponnappa Infrastructure - Chennai i|Nautix Technologies India Private Limited Tel : 91(44) 22546000 # 2119 VOIP : 2120 ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: Mark.Shevill@xxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: tshinder@xxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: Mark.Shevill@xxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')