RE: messages sitting in Que!!

  • From: "Jared Johnson" <jaredsjazz@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 23 May 2004 18:57:03 -0400

Hi Steve

The status is they are "ready" (green checkmark next to them.) Basically,
they just sit there for about 30 minutes, and THEN they get sent out. 

We only have one virtual server, so the SMTP is connected correctly. The
firewall doesn't seem to be an issue because this problem just happened
starting last Tuesday. 

Any ideas on this? Your help is appreciated. 

Thanks, Jared 

-----Original Message-----
From: Wright, Steve [mailto:SteveW@xxxxxxxxxxxxxxx] 
Sent: Sunday, May 23, 2004 3:12 PM
To: [ExchangeList]
Subject: [exchangelist] RE: messages sitting in Que!!

http://www.MSExchange.org/

Jared, 

We have an exchange 2003 cluster running server 2003 with groupshield 6
installed. I can tell you, Groupshield 6.0 seems to be a touchy product.
We've had numerous problems with it that require custom hotfixes from NAI.
So in my opinion, yes, GSE could be your problem. But to check things, are
your queued messages have a status of "pending submission" ?
If so you need to make sure your smtp connector is attached to the correct
virtual server and that publishing rules in your firewall allow connections
to and from the virtual ip. Make sure it's also setup as the routing group
master. You can check that in Exchange System Manager.

Steve

-----Original Message-----
From: Jared Johnson [mailto:jaredsjazz@xxxxxxxxx]
Sent: Saturday, May 22, 2004 10:50 PM
To: [ExchangeList]
Subject: [exchangelist] RE: messages sitting in Que!!

http://www.MSExchange.org/

Unfortunately, none of these options works. The SMTP is somehow still on a
20 minute delay.

Does anything think it could be McAfee Groupshield doing this?? 

-----Original Message-----
From: Shevill, Mark M SITI-ITIBCE22 [mailto:Mark.Shevill@xxxxxxxxx]
Sent: Friday, May 21, 2004 10:09 AM
To: [ExchangeList]
Subject: [exchangelist] RE: messages sitting in Que!!

http://www.MSExchange.org/

Which queue is it sitting in? Awaiting lookup; Waiting routed?

Use perfmon to see if the any messages are leaving and what are coming in? 

Have you been spam blacklisted anywhere?

Is the remote server performing a reverse DNS lookup? And do you have a ptr
record registered?

Try and force the connection; restart the Virtual server; restart IIS; 

 


Mark Shevill

IMG Messaging Technical Lead
Shell Information Technology International Limited Rowlandsway, Wythenshawe,
Manchester M22 5SB, United Kingdom 

Tel: +44 161 435 8709 Fax: +44 161 933 3502 Other Tel: +44 7932 625510
Email: Mark.Shevill@xxxxxxxxx
Internet: http://www.shell.com 


-----Original Message-----
From: Jared Johnson [mailto:jaredsjazz@xxxxxxxxx]
Sent: 21 May 2004 15:03
To: [ExchangeList]
Subject: [exchangelist] messages sitting in Que!!

http://www.MSExchange.org/

Hi All

We have hundreds of messages sitting in the Virtual SMTP que. The recipient
domains for the email are fine, (I can telnet into their email server on
port
25.) 

Any ideas on how to troubleshoot this? 

Thanks, Jared






        
                
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