I did that and I wasn't able to see in thing on messages that has any html. Thanks -----Original Message----- From: Bruce J. Rose [mailto:brose@xxxxxxxxxxx] Sent: Monday, February 20, 2006 9:07 AM To: [ExchangeList] Subject: [exchangelist] RE: html Email Problem http://www.MSExchange.org/ Set her profile up on your PC and see if the problem is still there. Could be something with her PC or her outlook profile or damage Outlook installation. Thanks Bruce -----Original Message----- From: Bryan [mailto:mjtech@xxxxxxxxx] Sent: Monday, February 20, 2006 8:02 AM To: [ExchangeList] Subject: [exchangelist] html Email Problem http://www.MSExchange.org/ Hi guys, We are running exchange 2003 on windows 2003 domain. We have three clustered nodes and things are working fine. Yesterday I had a ticket that a user is not able to view html messages; such as when she receives a message with an HTML signature it will cause the entire message to be blank. I added her mailbox to my outlook and sent a message with an html signature to her mailbox and mine at the same time and it's still the same. I am able to see it in my mailbox but not in hers. I've been searching around and so far Zero results, so I am hoping that some body here that had the same problem and got it fix would tell me what is the fix. Thanks a lot in advance. ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: brose@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: mjtech@xxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx