Re: how to reinstall?

  • From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
  • To: Exchange List <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 06 Feb 2005 17:19:22 -0500

Check http://www.microsoft.com/services/microsoftservices/supp.mspx for the
number appropriate to you.  You don¹t need to call PSS in the US (in fact
you might route to any call center around the world) to open a support
incident or get a hotfix.


On 2/6/05 4:57 PM, "Ara" <ara@xxxxxxxxxx> wrote:

> http://www.MSExchange.org/
> Do you know the number for Microsoft in states that I can call? I have even it
> 5000 error and according to knowledgebase, there is patch for it but not
> public so I have to call and get it
>  
> 
> 
> From: Rick Boza [mailto:rickb@xxxxxxxxxxxxxxx]
> Sent: Sunday, February 06, 2005 1:49 PM
> To: [ExchangeList]
> Subject: [exchangelist] Re: how to reinstall?
>  
> http://www.MSExchange.org/
> Before you take such a drastic step, pick up the phone and call PSS.  The
> price of the call will certainly be worth it.
> 
> 
> On 2/6/05 4:22 PM, "Ara" <ara@xxxxxxxxxx> wrote:
> http://www.MSExchange.org/
> I forgot to mention my problems
> 1. starting last night all of sudden system attendant and information store
> services went down
> 2. I got over 100 error on event log after restart mostly in topology category
> 3. after reboot, I can¹t even login to server as following logging it keeps
> saying applying computer settings with no end
> 4. I have almost 50 different event id to follow which makes me more confused
> rather than getting helped
> 5. I have ran dcdiag and netdiag and don¹t see any problem there
> 6. dns servers are functional properly
> 7. active directory is up and I can successfully replicate between two domain
> controllers 
> 8. ping command work successfully between mail and 2 domain controllers
> 9. I have read over 100 knowledge base articles with nothing helping me
> 
> Blah balh blah
>  
>  
>  
> 
> 
> From: Rick Boza [mailto:rickb@xxxxxxxxxxxxxxx]
> <mailto:rickb@xxxxxxxxxxxxxxx%5d>
> Sent: Sunday, February 06, 2005 12:59 PM
> To: [ExchangeList]
> Subject: [exchangelist] Re: how to reinstall?
> 
> http://www.MSExchange.org/
> Oh my word, what on earth could be so bad you would even be considering this?
> 
> You don¹t simply wipe and reinstall Exchange when you¹re having problems. This
> isn¹t your gaming box that you reinstall Windows on every so often to increase
> the performance.  What specific issues are you having?
> 
> I suggest you back carefully away from the server keyboard and don¹t touch it
> again until you¹ve read through a good book or taken a class on Exchange
> administration.  Or call someone that knows what they¹re doing and pay
> whatever price they name.  You clearly need a hand.
> 
> 
> On 2/6/05 12:36 PM, "Ara" <ara@xxxxxxxxxx> wrote:
> http://www.MSExchange.org/
> Hello
> Thank you for helping. I have to reinstall my exchange box as there are so
> many troubles going on and might be better to do a clean install. I am going
> to follow these steps. Are these correct?
> 1. shutdown the exchange server machine
> 2. go to active directory and find the exchange server machine and then right
> click and choose reset account
> 3. reinstall windows and do the updates till the same patch level
> 4. join it to domain using the old machine name it had
> 5. install exchange using disaster recovery mode
> 6. mount the database
> 
> Is everything will be ok if I follow this? Wouldn¹t I face any domain or
> schema problems?
> Windows server 2003 + exchange 2003 enterprise
>  
>  
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