Check http://www.microsoft.com/services/microsoftservices/supp.mspx for the number appropriate to you. You don¹t need to call PSS in the US (in fact you might route to any call center around the world) to open a support incident or get a hotfix. On 2/6/05 4:57 PM, "Ara" <ara@xxxxxxxxxx> wrote: > http://www.MSExchange.org/ > Do you know the number for Microsoft in states that I can call? I have even it > 5000 error and according to knowledgebase, there is patch for it but not > public so I have to call and get it > > > > From: Rick Boza [mailto:rickb@xxxxxxxxxxxxxxx] > Sent: Sunday, February 06, 2005 1:49 PM > To: [ExchangeList] > Subject: [exchangelist] Re: how to reinstall? > > http://www.MSExchange.org/ > Before you take such a drastic step, pick up the phone and call PSS. The > price of the call will certainly be worth it. > > > On 2/6/05 4:22 PM, "Ara" <ara@xxxxxxxxxx> wrote: > http://www.MSExchange.org/ > I forgot to mention my problems > 1. starting last night all of sudden system attendant and information store > services went down > 2. I got over 100 error on event log after restart mostly in topology category > 3. after reboot, I can¹t even login to server as following logging it keeps > saying applying computer settings with no end > 4. I have almost 50 different event id to follow which makes me more confused > rather than getting helped > 5. I have ran dcdiag and netdiag and don¹t see any problem there > 6. dns servers are functional properly > 7. active directory is up and I can successfully replicate between two domain > controllers > 8. ping command work successfully between mail and 2 domain controllers > 9. I have read over 100 knowledge base articles with nothing helping me > > Blah balh blah > > > > > > From: Rick Boza [mailto:rickb@xxxxxxxxxxxxxxx] > <mailto:rickb@xxxxxxxxxxxxxxx%5d> > Sent: Sunday, February 06, 2005 12:59 PM > To: [ExchangeList] > Subject: [exchangelist] Re: how to reinstall? > > http://www.MSExchange.org/ > Oh my word, what on earth could be so bad you would even be considering this? > > You don¹t simply wipe and reinstall Exchange when you¹re having problems. This > isn¹t your gaming box that you reinstall Windows on every so often to increase > the performance. What specific issues are you having? > > I suggest you back carefully away from the server keyboard and don¹t touch it > again until you¹ve read through a good book or taken a class on Exchange > administration. Or call someone that knows what they¹re doing and pay > whatever price they name. You clearly need a hand. > > > On 2/6/05 12:36 PM, "Ara" <ara@xxxxxxxxxx> wrote: > http://www.MSExchange.org/ > Hello > Thank you for helping. I have to reinstall my exchange box as there are so > many troubles going on and might be better to do a clean install. I am going > to follow these steps. Are these correct? > 1. shutdown the exchange server machine > 2. go to active directory and find the exchange server machine and then right > click and choose reset account > 3. reinstall windows and do the updates till the same patch level > 4. join it to domain using the old machine name it had > 5. install exchange using disaster recovery mode > 6. mount the database > > Is everything will be ok if I follow this? Wouldn¹t I face any domain or > schema problems? > Windows server 2003 + exchange 2003 enterprise > > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp > Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 ISA Server Resource Site: http://www.isaserver.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this MSEXchange.org Discussion List as: > rickb@xxxxxxxxxxxxxxx > To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Report abuse to listadmin@xxxxxxxxxxxxxx > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp > Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 ISA Server Resource Site: http://www.isaserver.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this MSEXchange.org Discussion List as: > ara@xxxxxxxxxx > To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Report abuse to listadmin@xxxxxxxxxxxxxx > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp > Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 ISA Server Resource Site: http://www.isaserver.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this MSEXchange.org Discussion List as: > rickb@xxxxxxxxxxxxxxx > To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Report abuse to listadmin@xxxxxxxxxxxxxx > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp > Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 ISA Server Resource Site: http://www.isaserver.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this MSEXchange.org Discussion List as: > ara@xxxxxxxxxx > To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Report abuse to listadmin@xxxxxxxxxxxxxx > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp > Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 ISA Server Resource Site: http://www.isaserver.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this MSEXchange.org Discussion List as: > rickb@xxxxxxxxxxxxxxx > To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Report abuse to listadmin@xxxxxxxxxxxxxx