RE: former disabled user can't log into mailbo x

  • From: "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 30 Mar 2004 11:58:20 -0500

One other thing to look at is how long the interval was between re-enabling
and logging on.  If you tried immediately, it could have failed for that
reason.  One other possible reason is the msexchangeuseraccountcontrol
setting.  See http://support.microsoft.com/default.aspx?scid=kb;en-us;296479
for more information on that.  In the earlier days of Exchange 2000 it was
possible that if you disabled the mailbox-enabled user object, it set the
bits on this attribute causing another attribute to also be set.  This
didn't get unset if you later renabled the object.  I've heard that this
behavior has since changed, but haven't seen it to confirm.  

Easiest way to fix that is to remove the exchange attributes via ESM wizard
(note: copy the addresses first since they'll go away), let replicate
throughout the Active Directory, create a new mail store for the user,
disconnect the new mailstore, and re-connect the user to the existing mail
store.  You may want to export the data first if you're not comfortable with
this process or are not using deleted mailbox retention.

Just a thought.

-----Original Message-----
From: Mike Liddekee [mailto:mliddekee@xxxxxxxxx] 
Sent: Tuesday, March 30, 2004 11:41 AM
To: [ExchangeList]
Subject: [exchangelist] RE: former disabled user can't log into mailbox

http://www.MSExchange.org/

I wasn't aware that you'd need to do anything.  I know if you delete a user
and recreate, you need to go into the exchange manager and reconnect his
mailbox to his account.  All that would involve is right-clicking the
mailbox, select reconnect, and then select his domain user account.  You can
check that and see but I'm not sure that is your problem.

 
Regards,
Mike Liddekee
Network Engineer

Humco Holding Group, Inc.
7400 Alumax Dr. 
Texarkana, TX  75501
Ph:  (903) 831-7808 ext 697


-----Original Message-----
From: Jared Johnson [mailto:jaredsjazz@xxxxxxxxx]
Sent: Tuesday, March 30, 2004 9:06 AM
To: [ExchangeList]
Subject: [exchangelist] former disabled user can't log into mailbox

http://www.MSExchange.org/

Hi All

I disabled users AD account after he left last week.
He returned this week. After I re-enabled his accuont and changed his
passord, he cannot get back into his old mailbox. 

How do I go about getting him back into his old mailbox? I'm running
Exchange 2000.

Thank you! Jared


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