> I understand a person asking of help should not be taken for a "ride". I > hope others would see the futility of Mr. Stephen's mailing style and > condone such activity as I have done so. The person was not asking for help. He was asking for information on where to find resources on a subject he knows nothing of. Any professional should know where to find basic resources. Again, we are talking about basics, not problem solving or features. As he is a member of this list, he must know about MSExchange.org. By nature of the list, it is for helping people with issues and such, not for basic questions such as where can I find information about Exchange. Furthermore, there seems to be a proliferation of newbie's asking basic questions on a list without first doing any research. (Not just this one, on many.) While this in itself is not an issue, it indicates a lack of professionalism in that the person has not done some basic research, instead turning directly to a list to ask questions. Example, I have seen the same question basic question being asked over and over on the ISA list. This information is 1. Readily available in the archives, 2. Readily available on ISAserver.org, 3. Readily available on www.microsoft.com. > Pardon me Mr. Stephen, I felt that the tone of your message was a bit > rude for reply to a newbie. I respectfully disagree with your opinion Mr. Srivas. John Tolmachoff MCSE, CSSA Owner, Network Engineer/Consultant eServices For You City of Industry, CA www.eservicesforyou.com