Hi I had something similar happen and what we did was just open Outlook and plug their name in and the Information Store indicated his account was still there. But he was not in the GAL or nor was his display name visible in the Exchange Manager but there was an account with no Display Name. We sent mail from this account after we connected to it and it gave no from address so we archived the mail and recreated the account and it was okay again in the GAL. Hope it helps Jim -----Original Message----- From: Mark Sudron [mailto:marks@xxxxxxxxxx] Sent: viernes, 01 de agosto de 2003 22:40 To: [ExchangeList] Subject: [exchangelist] exchange email for existing users http://www.MSExchange.org/ hi, we've been running a win 2k server which now runs exchange 2000. all seems fine but when i look at exisitng user in active directory, there is no email page and they don't exist in the gal. do i have to recreate the users from scratch (or is there a less drastic solution)? thanks mark sudron ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jim.origel@xxxxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')