RE: email bounced for no apparent reason

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 13 Jan 2005 00:28:28 -0800

Ya' know, I am really tempted...

If I receive a report that one user sent an e-mail to another user, but it
was rejected for no such user, and then sent another and that went fine, my
first question is did you type the address correctly? Next question: Can you
send me a copy of the notice, and of the sent message, which is sitting in
your Sent box?

BTW, you should never be opening up and viewing the Exchange log files. Use
Message Tracking in ESM.

Oh, and as for PEBKAC...

I'll keep you in suspence for now.

Night'

;-)>

John Tolmachoff
Engineer/Consultant/Owner
eServices For You


> -----Original Message-----
> From: Sarbjit Singh Gill [mailto:ssgill@xxxxxxxxxxxxxxxxxxxx]
> Sent: Thursday, January 13, 2005 12:12 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: email bounced for no apparent reason
> 
> http://www.MSExchange.org/
> 
> I wonder if John will still be nice *-)
> 
> > -----Original Message-----
> > From: Mohammed Tantawi [mailto:mtantawi@xxxxxxxxxxxxx]
> > Sent: Thursday, January 13, 2005 3:58 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: email bounced for no apparent reason
> >
> > http://www.MSExchange.org/
> >
> > What do you mean by typing something wrong ?? can you explain
> > ? what is the PEBKAC ?
> >
> > -----Original Message-----
> > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > Sent: 03 ?? ?????, 1425 10:51 ?
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: email bounced for no apparent reason
> >
> > http://www.MSExchange.org/
> >
> > Well, I guess I will be nice.
> >
> > Keyboard virus is a term we in IT like to use to tactfully
> > say the user typed something wrong.
> >
> > At least that is better than the PEBKAC virus...
> >
> > John Tolmachoff
> > Engineer/Consultant/Owner
> > eServices For You
> >
> >
> > > -----Original Message-----
> > > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > > Sent: Wednesday, January 12, 2005 7:29 PM
> > > To: [ExchangeList]
> > > Subject: [exchangelist] RE: email bounced for no apparent reason
> > >
> > > http://www.MSExchange.org/
> > >
> > > Hi,
> > >
> > > > Check for a keyboard virus on the sender's computer.
> > >
> > > Pleae excuse my ignorance, but could you please expand on
> > that?  How
> > > would a virus cause these symptoms?
> > >
> > > Mike
> > >
> > > > > -----Original Message-----
> > > > > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > > > > Sent: Wednesday, January 12, 2005 3:04 PM
> > > > > To: [ExchangeList]
> > > > > Subject: [exchangelist] email bounced for no apparent reason
> > > > >
> > > > > http://www.MSExchange.org/
> > > > >
> > > > > Hi,
> > > > >
> > > > > I have a strange one.  A user sent an email to another
> > user, both
> > > > > being on the same Exchange server (i.e. configured users on the
> > > > Exchange Server).
> > > > > The email bounced to the sender with this error message
> > to the sender:
> > > > >
> > > > >
> > ------------------------------------------------------------------
> > > > > ----
> > > > > --- The e-mail account does not exist at the organization this
> > > > > message
> > > >
> > > > > was sent to.  Check the e-mail address, or contact the
> > recipient
> > > > > directly to find out the correct address.
> > > > >
> > > > >             <xyz.ourexchangeserver.com #5.1.1>
> > > > >
> > ------------------------------------------------------------------
> > > > > ----
> > > > > ---
> > > > >
> > > > > But the recipient email account positively exists, and has been
> > > > > there for some months.  Earlier and subsequent emails succeeded
> > > > > without a
> > > > problem.
> > > > > And others can send to this same user.
> > > > >
> > > > > I checked the the relevant log file under \Program
> > > > > Files\Exchsrvr\XYZ.log directory, and there is no trace
> > at all of
> > > > > this
> > > >
> > > > > email having been sent by the sender (I looked pretty carefully
> > > > > using searches etc.).  Yet she received an error
> > message from the server.
> > > > >
> > > > > Any suggestions where I should look next?
> > > > >
> > > > > Mike
> > > > >
> > > > >
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