RE: connecting to exchange mailbox with a Smartphone

  • From: "Mark Fugatt" <markfu@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 7 Apr 2005 15:41:01 +0100

This is from the Exchange 2003 Deployment Guide, available from

Configuring Mobile Device Support
Configuring mobile device support for Exchange 2003 involves the
following activities:
*       Configure synchronization. 
*       Configure Exchange ActiveSync to use RSA SecurID.
*       Enable Outlook Mobile Access.
Configuring Synchronization
When you install Exchange, synchronization access to Exchange is enabled
by default for all users in your organization. You can also use the
Active Directory Users and Computers snap-in to enable individual users
for synchronization access. 
Configuring Exchange ActiveSync
The following procedure shows you how to configure Exchange ActiveSync
in your organization.
To configure Exchange 2003 to use Exchange ActiveSync
1.      Start Exchange System Manager. 
2.      Expand Global Settings, right-click Mobile Services, and then
click Properties.
3.      Under Exchange ActiveSync, select from the following check
*       Select the Enable user initiated synchronization check box to
allow users to use Pocket PC 2002 devices to synchronize their Exchange
*       Select the Enable up-to-date notifications check box to allow
users to receive notifications that are sent from the Exchange server to
devices that are designed to allow notifications.
*       Select the Enable notifications to user specified SMTP addresses
check box to allow users to use their own SMTP carrier for
With this feature enabled, when a new message arrives in a user's
mailbox, up-to-date notifications allows synchronization to occur on a
user's device. Enable this feature if you have users who are using
mobile devices to synchronize, and you do not want to specify the

4.      Click Apply, and then click OK.
The following procedure shows you how to configure a mobile device such
as a Pocket PC Phone Edition device to use Exchange ActiveSync. Perform
this procedure on each mobile device in your organization. As an
alternative, you can instruct your users how to configure their own
To configure Pocket PC Phone Edition devices to use Exchange ActiveSync
1.      On the mobile device, from the Today screen, tap Start, and then
tap ActiveSync.
2.      Tap Tools, tap Options, and then tap the Server tab.
3.      Select the check box next to each type of information that you
want to synchronize with the server.
4.      To configure synchronization options for each type of
information, select the type of information, and then tap Settings.
5.      In the Server Name field, enter the address or name of the
server to connect to when synchronizing Exchange data. 
6.      Tap Advanced.
7.      On the Connection tab, enter the user name, password, and domain
8.      On the Rules tab, select the rule that best applies to you, for
how you want synchronization to work whenever information on your device
and your Exchange server have both been changed.
9.      Tap OK to accept the changes you made to Exchange ActiveSync.
10.     Repeat this procedure for each of your users' Pocket PC Phone
Edition devices. As an alternative, instruct your users about how to
configure their devices for use with Exchange ActiveSync.
Up-to-Date Notifications
Microsoft Windows Mobile(tm) 2003 devices are able to receive
notifications generated by Exchange 2003 that initiate Exchange
ActiveSync synchronization between a user's device and his or her
Exchange mailbox. This synchronization allows the users mobile device to
be up-to-date with the latest Exchange information.

Mark Fugatt 
Dedicated Supportability Engineer (Exchange) 
Microsoft Services Organisation 
Desk:   +44 (0)118 909 5630
Mobile: +44 (0)7966 858108
MSN IM: markfu@xxxxxxxxxxxxxxxxx 
Dedicated to proactively supporting Microsoft's enterprise Customers 

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