RE: cannot connect outlook to exchange 2003?
- From: Marcel Stangenberger <marcel.stangenberger@xxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 11 Aug 2004 17:17:52 +0200
Ok here we go :-)
I installed exchange 2003 on the server last week, connecting with outlook
was possible but offline adressbook usage was not. I discussed this with
the microsoft support center and they told me i made an error with the
installation and suggested that i removed the current installation and
then installed exchange again. I did this as suggested but now the new
problem started. Another problem that i just found is that SP1 could not
be installed because, the error message on this is
[08/11/04,16:54:10] Dependency Manager: [2]
CDependencyManager::ValidateDependencyStates() : The dependency of
Microsoft Exchange Messaging and Collaboration Services on Microsoft
Search is not satisfied.
[08/11/04,16:54:10] Dependency Manager: [2] Component default action
settings do not satisfy dependencies. Components are being set to
IR_NOTHING.
[08/11/04,16:54:10] setup.exe: [2] Run() : RunLoadSetup(), an exception
has occured.
I can use outlook for imap & pop3 connections so my guess is that this is
a communications problem between exchange and outlook.
when i try to connect outlook to the exchange server i don't see the
desktop system in the netstat output, which is kinda strange cause it
should have a few connections to the server.
Marcel
On Wed, Aug 11, 2004 at 10:28:41AM -0400, Lara, Greg wrote:
> http://www.MSExchange.org/
>
> Marcel, I suspect that there are elements to your installation (either
> Exchange or Office/Outlook) that you haven't told us about that could be a
> factor here. Is this a fresh Exchange install, or an upgrade, or migration?
> Did your Outlook clients ever connect successfully to any mail server
> (Exchange, POP3, IMAP)?
>
> You could try starting Outlook with some command line switches to see if
> they help. Try:
>
> Outlook.exe /cleanprofile (removes invalid profile keys and recreates
> default registry keys)
> Outlook.exe /nopollmail (will start Outlook without checking for mail on
> startup)
> Outlook.exe /safe (starts Outlook without extensions, reading pane or
> toolbar customizations)
>
> There are a bunch more, but start with those and see if there's any effect.
>
> Greg Lara
> IT Department
> Anti-Defamation League
> 823 UN Plaza
> New York, NY 10017
> (212) 885-7764 (voice) (212) 885-5807 (fax)
> glara@xxxxxxx
> Use the ADL Helpdesks:
> IT:
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> http://www.webhelpdesk.com/cgi-bin/WebObjects/HostedHelpdesk.woa/wa?id=49
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> -----Original Message-----
> From: Marcel Stangenberger [mailto:marcel.stangenberger@xxxxxx]
> Sent: Wednesday, August 11, 2004 6:54 AM
> To: [ExchangeList]
> Subject: [exchangelist] cannot connect outlook to exchange 2003?
>
> http://www.MSExchange.org/
>
> Hi everybody,
>
> i have a windows 2003 server here running Exchange 2003 enterprise.
> Everything seems in order on the server level, but whenever i try to
> connect an outlook 2003 or outlook 2000 client to the server the client
> crashes. The OWA is working and i can log in that way. The event viewer on
> the workstation reports nothing wrong. The event viewer on the server
> reports that i need to optimize the exchange memory. But nothing else.
>
> now i have checked multiple things. The information store is running and
> the stores are mounted and there is no smarthost filled in on the SMTP
> connector (i found that that could cause this error (entry in google).
>
> the other odd thing is that when i open the "post" icon in the control
> panel, fill in the proper exchange server and username for the exchange
> profile and then click on "check name" the program also crashes.
>
> Does anyone know what is going on and how i can resolve this?
>
> Thanks in advance,
>
> Marcel
>
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