Yes it is a "user name could not be found" error. It is occurring just as the system is installing the services & modifying the registry. I have tried to find a record of it in the event viewer, and nothing was created in the log file, under security or applications. I have done a search for c00708ad on MS support and there is nothing, I widened the search to all of MS and still nothing. Went back to google and the same. Any ideas on which service the ADC may be using during the re-installation? Ken -----Original Message----- From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx] Sent: Monday, December 01, 2003 1:59 PM To: [ExchangeList] Subject: [exchangelist] RE: Win32 ID no: c00708ad error http://www.MSExchange.org/ Isn't that a "user name not found" error? Have you considered trying the readme file and the support.microsoft.com site vs. google? Al _____ From: KEN MORRIS [mailto:KMORRIS@xxxxxxx] Sent: Monday, December 01, 2003 1:05 PM To: [ExchangeList] Subject: [exchangelist] Win32 ID no: c00708ad error http://www.MSExchange.org/ Hello, I am just starting to get our system ready for adding in an E3K server, and when I am trying to upgrade the ADC to the 2003 version, I am receiving the following permission error: Win32 ID no: c00708ad error and the ADC installation fails. I am logged on with an account that ahs full Domain, and Exchange administration rights. I have done a google search and did not find anything. Can anyone suggest what else may need to be added to this account? Or what else may be causing this error? Thanks Ken ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------