RE: User not showing up in GAL in Outlook

  • From: "A. M. Salim" <msalim@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 27 Feb 2005 17:32:04 -0500 (EST)

Hi,

> What version of Outlook are you running ?

Outlook 2003.  Also tried Outlook 2002.  Exchange 2003 Enterprise.

Mike

> -----Original Message-----
> From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> Sent: Sunday, February 27, 2005 3:38 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: User not showing up in GAL in Outlook
>
> http://www.MSExchange.org/
>
> Hi,
>
> > Does the user have the email addresses stamped ?
>
> Not sure if I understood the question, but if the question is whether
> the "Email Addresses"  tab on the AD profile for that user is showing
> the SMTP address, and it is selected as the primary (bolded), then the
> answer is yes.
>
> best regards
> Mike
>
> > -----Original Message-----
> > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > Sent: Sunday, February 27, 2005 1:06 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] User not showing up in GAL in Outlook
> >
> > http://www.MSExchange.org/
> >
> > Hi all,
> >
> > I have a strange one:  on an Exchange server with a couple of hundred
> > users, one user just won't show up in the GAL (Global Address List).
> > I have checked the user and he is unchecked for "Hide from Address
> Lists".
> > he is enabled and as far as I can tell he is configured the same as
> > all the others.  Receiving and sending email just fine.  And on the
> > server itself, in the ESM 2003, under "Recipients" and "All Global
> > Address Lists" and "Default Global Address List", when I do a
> > "Preview" of the Default GAL, he is there!  But Outlook users canbnot
> > see him.  I have also re-run the RUS (Recipennt Update Service) a
> > couple of times and waited at least 48 hours because some of these
> > lists get built once per day ...
> > still no luck!
> >
> > Any suggestions where I should check as to why this user is not
> > showing up in the Outlook GAL?
> >
> > best regards
> > Mike
> >
> >
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> No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security
> Resource Site: http://www.windowsecurity.com/ Network Security Library:
> http://www.secinf.net/ Windows 2000/NT Fax Solutions:
> http://www.ntfaxfaq.com
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> Leading Network Software Directory: http://www.serverfiles.com
> No.1 ISA Server Resource Site: http://www.isaserver.org
> Windows Security Resource Site: http://www.windowsecurity.com/
> Network Security Library: http://www.secinf.net/
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