User Cannot Open Any Custom Forms

  • From: "Ohl, Julie" <J.OHL@xxxxxxxxxxx>
  • To: "Exchange List (E-mail)" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 24 Sep 2002 09:15:46 -0500

One user started having trouble with one specific form last week. She cannot 
open it, sometimes she gets message 'Custom Form could not be opened.  Outlook 
will use an Outlook Form instead." and other times she gets simply "This form 
cannot be displayed."  We have cleared cache, restarted Outlook, run detect & 
repair and rebooted the system.  Now,  this morning the problem is worse: she 
gets the 'Custom Form could not be opened' message when she tries to open ANY 
form.  HELP!
Julie Ohl
Technical Support Specialist
Central Data Services
Fax: 402.494.8500
 <mailto:j.ohl@xxxxxxxxxxx> j.ohl@xxxxxxxxxxx

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