Thanks...That's what I ended up doing. We don't use OST files. I would have thought there would be an easier way than deleting the account and recreating it. Hey it worked... Thanks for all the suggestions Rich -----Original Message----- From: Periyasamy, Raj [mailto:psraj@xxxxxxxxxxxx] Sent: Wednesday, February 13, 2002 10:28 AM To: [ExchangeList] Subject: [exchangelist] RE: Unable to disply sent items folder in outlook 2002 http://www.MSExchange.org/ Did you try deleting the profile in that PC and create a new one? Also, IF the user has any OST files created in that PC try renaming them. Regards, Raj -----Original Message----- From: Rich Tibbets [mailto:rtibbets@xxxxxxxxxxxxxxxx] Sent: February 09, 2002 4:03 PM To: [ExchangeList] Subject: [exchangelist] Unable to disply sent items folder in outlook 2002 http://www.MSExchange.org/ I recently upgraded our work stations from win 98 / office 97 to windows 2000 pro with office XP standard for the office suite. We are using excange 5.5 sp4. All was well until a user came indicating that she could not view her sent items. The error "unable to display folder" appears. This is only on one person. If I log into the same computer with another account I have no trouble getting to the sent items folder. It appears to be account specific. Logging into a completely different computer with that persons account info and I get the same error. Now if I go back to a Win98 box and log in as that user the sent items folder opens. I'm stumped, I checked Microsoft KB and found nothing. Searching the net I have found this error, but no help in a solution or at least a reason for the error. Any help would be great.... Thanks Rich ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: psraj@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: rtibbets@xxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')