[ExchangeList] Re: Tracking an email

  • From: "Carl Houseman" <c.houseman@xxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 21 Nov 2006 17:20:24 -0500

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Check to see if it was deleted without using the Deleted Items folder. 

How to do that:
1. Enable "dumpster always on" registry key.
   http://support.microsoft.com/kb/178630
2. Try to recover deleted items while looking at the Inbox.

Carl

-----Original Message-----
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Knutsen, Vicki
Sent: Tuesday, November 21, 2006 4:15 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Tracking an email 

I have a user that insists she did not receive an email from a superior in
the office - but when I track the message it shows it was successfully
delivered to her "store". . . Is there a way to find out what may have
happened to it after it arrived there - she is deleting all of her deleted
items and junk mail and I can see some items when I look in the Recover
Deleted Items folder but I am not finding the email in there - any
suggestions on how to find out what happened to the alleged email after it
arrived in her store?  

 
Vicki Knutsen
Information Systems Administrator
Northwest District LCMS
www.nowlcms.org <http://www.nowlcms.org/> 
503-288-8383 ext 129

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