Dear All I have a problem that I would like some feedback from if any of you have come across it before. The situation is as follows: Only appears to be laptop users, Suddenly when working, Outlook drops offline and the message below appears. If you exit and reconnect it fails. If you exit and logoff and reconnect it works perfectly fine. Sometimes it happens six or seven times per day and then again it may not happen for months. I have seen it on three laptops at the moment. All are E500 Armarda's. <<...OLE_Obj...>> There is no problems with the mailbox and if you connect to the same mailbox from a desktop it never occurs. There is nothing (that I have found) on technet, It occurs most often when: 1. Other connections being made to the mailbox at the same time 2. Internet messages being received. I have been trying to get a solution for this for a while and as it is so intermittent it has been a long drwan out process. If you are aware of the problem and know the resoltion then please can you let me know what it is. If it is a simple, obvious, straight forward solution, please can you make it look considerably more difficult. Your views are greatly appreciated. Mark Shevill IMG Messaging Deputy Team Leader Shell Information Technology International Limited Rowlandsway, Wythenshawe, Manchester M22 5SB, United Kingdom Tel: +44 161 935 7152 Email: Mark.M.Shevill@xxxxxxxxxxxx Internet: http://www.shell.com