RE: Soka|Exchange Archive vendor|Feedback

  • From: "Robert Lawson" <rlawson@xxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 14 Oct 2005 06:52:54 -0700

Hi Boris,
  I've attached feedback from another forum by Veritas user.  Have you had 
similar experience?
Thanks, Robert
We use Enterprise Vault.  We started with our own staff and one other area.  We 
hoped that we would not need to train staff in its use, but it's become 
apparent that unless people have a reasonable idea of how it works, they do not 
get maximum benefit from it.  I now don't give it unless people have had a chat 
with support personnel who can explain to them how it works.  This means that 
the roll-out to the rest of the University is very slow.
The issues are:
Most people have set up a folder structure in their PST files.  They need the 
folder structure to be in the inbox.
They need to accept an expiry date for the messages (we are looking at 5 years).
If they use the normal delete button in Outlook it only deletes the shortcut, 
not the original item.  This can leave them with items in the vault which they 
cannot see in Outlook,  only if they do a special vault search.  This is 
confusing for them.
They cannot see how much they have stored in the vault, so they cannot tell 
when they are reaching their quota limit.  I'm relaxed about increasing quotas, 
these are really only there so I can track unattended mailboxes, the problem is 
that the users just think it has stopped working.
Outlook searches can't access vaulted content, so are not as effective as they 
should be (a particular issue with Outlook 2003 search folders).  The vault has 
a good search mechanism, but it means 2 searches instead of one.
Having said that, I haven't used pst files since we have had the product (2 
years) and wouldn't be without it.


From: Kantor, Boris [mailto:bkantor@xxxxxxxxxxxxxxxxxxx]
Sent: Fri 10/14/2005 5:45 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Soka|Exchange Archive vendor|Feedback

We are using Veritas Enterprise Vault.  So far, so good - - it's doing what it 
supposed to.  You may want to look into it.



From: Robert Lawson [mailto:rlawson@xxxxxxxx] 
Sent: Thursday, October 13, 2005 2:07 PM
To: [ExchangeList]
Subject: Soka|Exchange Archive vendor|Feedback


Hello All,

 We are looking to purchase an archiving solution for Exchange.  Our goal is 
offer greater mail storage to users and eliminate psft files.   We like the 
approach that leaves a pointer, or "short cut", to the archived email; and 
works with Outlook and OWA.

Our initial list of vendor/product are: Zantac's EAS, H&S's exchange@PAM, C2C's 
Archive One Policy.  (Commvault, Veritas and Legato have not gotten back to me).

 If you have any direct experience with these products or others, I'd 
appreciate any feedback you might have.

  We Exchange 2003 Enterprise/Windows 2003 shop.

Thanks, Robert


Robert Lawson

Senior Database Administrator/email administrator

Soka University of America

1 University Drive

Aliso Viejo, CA. 92656

main: 949.480.4000 fax: 949.480.4001

direct: 949.480.4224 rlawson@xxxxxxxx 


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