RE: Sent/Received User's emails Amendment at t he S erver

  • From: Hazem Mustafa <hazemmustafa@xxxxxxxxxxx>
  • To: "\[ExchangeList\]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 7 Sep 2004 17:00:57 +0100 (BST)

Hi Chris,
 
Thank you for your response, the situation is that the user has got his email 
box active and has got all his sent and received emails in its folders showing 
its old sent on or received dates accordingly, what he complains about is that 
the text in one or two of his sent and in one his received emails has been 
changed , its not the same as it was when received or sent although it holds 
the right old dates of the time it has been sent or received at with all the 
other information in place, the user accuses that some one from the admin team 
in purpose used his power and full control to make those changes, now its a 
challenge is it possible technical wise for an admin to do those changes at the 
user mail and to save those changes keeping all the old dates and references of 
the original or not ?
 
Please advise

Chris Wall <Chris.Wall@xxxxxxxxxxxxxxxxxxx> wrote:
http://www.MSExchange.org/
Yes that is possible....  Does the recipient know the dates the e-mail was 
sent?  

If so, is deleted item retention turned on so that it can be recovered from 
deletion?  If it is outside of the retention window (if enabled) have the admin 
restore the users mailbox in a test environment and recover the sent items.  I 
would hope that you have good backups to recover...
 
Chris


---------------------------------
From: Hazem Mustafa [mailto:hazemmustafa@xxxxxxxxxxx] 
Sent: Tuesday, September 07, 2004 11:28 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Sent/Received User's emails Amendment at the S erver



http://www.MSExchange.org/ Dear Greg,
 
Thank you for your response, I did respond to Raj too, all what you wrote is 
correct and I am aware of, but that doesn't answer my question, I know that the 
admin can access any user mail box with our without the consent, he can edit 
all the emails, the question is if he makes any changes at any of the received 
or sent old email at the user's mail box could the admin save those changes or 
not ? I think that what any changes the admin would do would not saved after 
the admin log off from that user' mail box, We have a user who complained that 
some information has been deleted from his sent to a recipient email !! he is 
accusing the admin, is that technically possible to be done ?
 
Please advise

hazem

"Lara, Greg" <GLara@xxxxxxx> wrote: 
http://www.MSExchange.org/

Further to Raj's explanation, if this is on an Exchange 5.5 box, any account
with "service account admin" rights can open any mailbox without further
assignment of permissions.

In either case, the mailbox will have to be opened from Outlook, but once
you've done that you can get to any folder and modify messages; these
modifications will be seen at any client, unless it's a POP3 or IMAP client
that has downloaded the messages already (and not deleted it from the server
for some reason). 

Greg Lara

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-----Original Message-----
From: Hazem [mailto:hazemmustafa@xxxxxxxxxxx] 
Sent: Saturday, September 04, 2004 12:21 PM
To: [ExchangeList]
Subject: [exchangelist] Sent/Received User's emails Amendment at the Server

http://www.MSExchange.org/

Hi Dears,

Could an Exchange Admin with full control and access make some changes and
amendments to an old Received and/or Sent emails a the user mail box? and
save the changes at the Exchange Server and at its original location in
the users mailbox?

Please advise ? what tools and utilities he would use for that, what
methods and steps he would have to do in order to achieve that

Regards

Hazem

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