[ExchangeList] Re: Send as

  • From: "John T \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 1 Aug 2006 12:53:44 -0700

http://www.msexchange.org
-------------------------------------------------------In my case what I am 
attempting to do is the user has no individual mail box
so the only account in the profile is the one shared account. 

If I mailbox enable the user, then starting with a new profile add one
single account, an Exchange account that of the shared mail box, then the
user has expected access and can send. 

If I only mail enable the user, then starting with a new profile add the one
single Exchange shared account, the user can not send out. 

So, it is not a question of which account the user is using to send out
through since there is only one account in the profile.

BTW, this works fine if the shared account is set up as an IMAP account;
however that can not be used as the user will change workstations. Here is
the setup:

Users1-4
Workstation1    Receiving
Workstation2    Receiving
Workstation3 Quality Control
Workstation4 Quality Control
Workstation5 Invoicing/Shipping

All users are cross trained on all three functions. All users need the
ability to access each of the 3 shared mailboxes to view and respond to
email but will only access the specific mailbox according to their assigned
duty for that time. The three mailboxes are Receiving, Quality Control and
Invoicing. When each user goes to open Outlook, I have Outlook configured
under each user's login with 3 profiles, Receiving, Quality Control and
Invoicing. They chose which profile to open based upon their present
assigned duty. Each user logs on with their own user name and password.
Sales and Accounting do not know who is doing what duty; they just send the
email to the department. The reason for this setup is that different
departments are busy at different times of the day. Receiving is busy in the
morning but not much to do in the later afternoon. Invoicing has almost no
work for the first 3 hours of the day but is extremely busy the last 2 hours
of the day.

The desire is to not have to have each user be mailbox enabled as that runs
into a licensing issue.

John T
eServices For You

"Seek, and ye shall find!"

> -----Original Message-----
> From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx]
> On Behalf Of Chris Wall
> Sent: Thursday, July 27, 2006 7:26 AM
> To: exchangelist@xxxxxxxxxxxxx
> Subject: [ExchangeList] Re: Send as
> 
> http://www.msexchange.org
> -------------------------------------------------------Okay - keep this in
mind.
> 
> When a user has permissions to view a separate mailbox (dept@xxxxxxx),
> and they reply to or forward an e-mail sent to that mailbox - outlook
> will default their primary smtp address (User@xxxxxxx) in the from
> address field.
> 
> To fix this you need to educate your users on how to send from the
> separate mailbox.
> 1. have the user add the separate mailbox to their profile
> 2. have the user open a message in the separate (dept@xxxxxxx) mailbox
> 3. ask the user to forward or reply to the message
>       a. verify that the 'From' field is showing in the reply or
> forwarding message
>       b. if it isn't, add that 'From' field in the view (I am sure you
> know how to do this
>       c. Have the user type in 'dept@xxxxxxx' in the from field
>               1. since the user is in their default profile, if the
> from field is left blank, it will always default to their primary smtp
> address (user@xxxxxxx)
>               2. if the user has permission to 'Send As' the mailbox,
> they must type in the smtp address they want it to appear from
> (dept@xxxxxxx).
> 
> 4. The 'From' field will now appear on all of their messages that they
> are forwarding or replying to.
>       a.  tell the users only to edit the 'from' field when they want
> to send as the 'separate' mailbox that they have permissions to.
> 
> Quite simple process really...
> 
> 
> Chris
> 
> -----Original Message-----
> From: exchangelist-bounce@xxxxxxxxxxxxx
> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Taylor, George
> Sent: Thursday, July 27, 2006 10:08 AM
> To: exchangelist@xxxxxxxxxxxxx
> Subject: [ExchangeList] Re: Send as
> 
> http://www.msexchange.org
> -------------------------------------------------------John,
> 
> When I do a Send As the sent email shows up in MY Sent Items, not that
> of who I sent it as.  That may be why you need your own mailbox.
> 
> George Taylor
> Systems Programmer
> Regional Health inc.
> 
> 
> -----Original Message-----
> From: John T (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> Sent: Wednesday, July 26, 2006 4:00 PM
> To: exchangelist@xxxxxxxxxxxxx
> Subject: [ExchangeList] Re: Send as
> 
> http://www.msexchange.org
> -------------------------------------------------------First, I looked
> every where for the send as permission. Forgot about the security tab.
> Duh.
> 
> Works if the user is mailbox enabled. Is not working if the user is mail
> enabled. Maybe I need to get it some time.
> 
> John T
> eServices For You
> 
> "Seek, and ye shall find!"
> 
> 
> > -----Original Message-----
> > From: exchangelist-bounce@xxxxxxxxxxxxx
> [mailto:exchangelist-bounce@xxxxxxxxxxxxx]
> > On Behalf Of Chris Wall
> > Sent: Wednesday, July 26, 2006 2:12 PM
> > To: exchangelist@xxxxxxxxxxxxx
> > Subject: [ExchangeList] Re: Send as
> >
> > http://www.msexchange.org
> > -------------------------------------------------------You have
> > obviously
> added them to
> > the Exchange Advanced - Mailbox Rights, but this alone does not give
> > send as rights...
> >
> > To do this:
> >
> > In AD, open the properties of the 'Receiving' mailbox.
> > Click on the 'Security' tab and add the users.  Make sure that after
> > adding those users, you check the security box for 'Send As' for each
> > one of them.
> >
> > They will need to close outlook (I also recommend having them log off
> > after setting the permissions above) before they are able to 'send
> as'.
> >
> > Regards,
> > Chris
> >
> > -----Original Message-----
> > From: exchangelist-bounce@xxxxxxxxxxxxx
> > [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (Lists)
> > Sent: Wednesday, July 26, 2006 5:05 PM
> > To: exchangelist@xxxxxxxxxxxxx
> > Subject: [ExchangeList] Send as
> >
> > http://www.msexchange.org
> > -------------------------------------------------------For a user to
> > be able to send email as another user, does that user have to mailbox
> > enabled or is mail enabled fine?
> >
> > For a client, there are 3 receivers. There is one mail box called
> > receiving.
> > All three users log onto their workstations as themselves, but for
> > email they only use the shared mail box called receiving. Configuring
> > Outlook on those three users to access receiving as an Exchange
> > client, they can receive and view incoming mail fine. However, they
> > can not send.
> >
> > Exchange 2003 standard SP2 on Windows 2000 Server SP4+ clients are
> > Windows XP Pro SP2 with Outlook 2002 SP3.
> >
> > John T
> > eServices For You
> >
> > "Seek, and ye shall find!"
> >
> >
> >
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