Hi, We are using Arcserve for taking backup of Exchange 2000. The problem which I am facing is that when i take the it crashes. On checking the Event Viewer, I found in the System Log the below mentioned Error ************************************************************************** "Event Type: Error Event Source: atapi Event Category: None Event ID: 9 Date: 3/24/2004 Time: 11:48:48 PM User: N/A Computer: MAILTHD2 Description: The device, \Device\Ide\IdePort0, did not respond within the timeout period. Data: 0000: 0f 00 10 00 01 00 64 00 ......d. 0008: 00 00 00 00 09 00 04 c0 .......À 0010: 00 01 00 00 00 00 00 00 ........ 0018: d2 6c 1b 00 00 00 00 00 Òl...... 0020: 00 00 00 00 00 00 00 00 ........ 0028: 00 00 00 00 00 00 00 00 ........ 0030: 00 00 00 00 07 00 00 00 ........" ************************************************************************** Can someone please let me know the resolution for the same as i am not able to take the backup of my server. Thanks Gautam