Re: Requesting Data from Microsoft Exchange Server

  • From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
  • To: Exchange List <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 11 Mar 2005 08:36:46 -0500

That message is often evidence of a latency problem.  What are your ping
times?  If you get over 100 milliseconds that behavior is quite the norm,
unfortunately.  Ideally you want to remote to a system there and check the
ping and tracrt back to your server as well as to them from your location.

Pathping is also a nice tool for this, but if it's latency, unless you can
decrease the latency, you are likely to see the problem continue until you

Outlook 2003 using cached mode masks this issue, but that's an upgrade to
E2K3 on the backend as well to leverage the function..

On 3/11/05 8:20 AM, "Mike Dufoe" <dufoem@xxxxxxxxxxx> wrote:

> Hi gang,
> I have Exchange 2k on a Win2k box, all SP's up to date.  Have users North
> American wide that connect to our Exchange Server without any problems except
> for this one new site that frequently gets the "Requesting Data from Microsoft
> Exchange Server" message".
> They use Telus as their internet provider, ADSL 1.5mbps, 5 users on this
> network.
> They use Outlook 2000 and Outlook 2003.
> They have all their Windows updates/SP's.
> Do a Tracert to their IP, and get Request Timed out on 12th hop out of 18
> hops, but other than that, timings seem good.
> Any suggestions would be greatly appreciated,
> TIA,
> Mike Dufoe 
> System Administrator
> ETI Holding Corp.
> 350 Dupont Road
> North Bay, ON
> P1B 8K2
> (705) 472-1300 ext.346
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