Email addresses are independent of the mailbox name. The mailbox name is not the alias but appears to me to be the same name as the Display Name. The Alias is what gets attached to the domain name to form the email address if you have the system do that part automatically. The Display Name in the General tab for Properties for the User in Active Directory Users and Computers is the name that shows up as the Mailbox Name. It takes a while to synchronize but the change does happen. That is also the name that shows up in the Global Address List. Douglas Jensen Douglas.Jensen@xxxxxxxxxxxxx <mailto:Douglas.Jensen@xxxxxxxxxxxxx> Voice (952) 402-9821 Fax (952) 402-9815 Network Administrator Scott Carver Dakota CAP Agency, Inc. 712 Canterbury Road Shakopee, MN 55379 www.capagency.org <file:///C:/Documents%20and%20Settings/djensen.SCDCAP/Application%20Data /Microsoft/Signatures/www.capagency.org> ________________________________ From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Jabber Wock Sent: Thursday, September 14, 2006 11:39 AM To: [ExchangeList] Subject: [ExchangeList] Renaiming physical mailbox in Exchange 2003 Hi, I have a user who's mailbox I need to re-name. I need to rename his physical mailbox that resides in the Mailbox Store. How do I do that exactly? From what I have found, the mailbox is the same name as the "Alias" which is displayed in the AD properties in the "Exchange General" tab. If I replace the current "Alias" with the new "Alias" will this rename the existing mailbox transparently to the user (so no mailbox are lost and it is transparent to the user) or will this create a brand new, empty mailbox wth the new name, and detach the old one, which will then languish somewhere, and the user will call me in a panic saying "where did all the stuff in my mailbox go!!??" TIA! JW (Note: I do not need to rename the email address, that would be the SMTP Email).