Hey guys, I swear by keywords, but I think its just become a hobby for me. What I would like to understand is why the spam whacking apps can't parse all the content in an HTML message. I realize they use tricks to break up the words, but if the spam whacker would parse all the characters, it would make the keyword mechanism much more effective. I catch about 99.999% of spam using mainly keywords. But the problem is that you have to be very specific about the business you're in and the keywords often have to be customized. Maybe I sure become a keyword specialist and hire myself out that way? :-) Tom Thomas W Shinder www.isaserver.org/shinder ISA Server and Beyond: http://tinyurl.com/1jq1 Configuring ISA Server: http://tinyurl.com/1llp -----Original Message----- From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] Sent: Wednesday, October 08, 2003 9:58 AM To: [ExchangeList] Subject: [exchangelist] RE: Relay permissions error ... http://www.MSExchange.org/ I am not biased, far from it. I am a small business myself, one man shop. I wear the following hats: Owner, Account, Consultant, Engineer, Cable Installer, e-mail admin, Network Admin, firewall admin, Tier 1 support, Tier 2 support, Tier 3 support, etc. In and amongst all this, I do my best to help others to pay back all the help I get from others. But I am biased in that I hate spam and fully realize the cost it places upon us daily. The inhearant problem with DNS blacklists is that not one is perfect, or even close to it. Each and every one has False Positives and each and every one will not catch every piece of spam. This can therefore lead to other problems, such as the one you are experiencing. Do you know it has been proven that a popular DNS Blacklist has repeatedly listed a major financially related company because of people subject to their actions complained about them? The name of the company listed, Dunn & Bradstreet. That caused tremendous problems for a major corporation that received many messages from D&B hourly as part of business, and would find itself suddenly not receiving them. Now, that company realizes what a battle with spam really is. Relying upon a DNS blacklist to find and stop spam is like saying all teen ages do not know how to drive. That is a blanket statement and is wrong. Fighting the war on spam is not an easy one, and can not be done with a simple single approach. You say you cramped for money. So are most of us. Now maybe your companies experience with Spam is better than 99% of us, but dealing with spam does cost the company one way or another. If you are cramped for money on the war on spam, have you investigated other options? There are ways of fighting it without spend large amounts of money. Example, I and others, using our software and our infrastructure and our experience and our combined knowledge offer services to others for a reasonable rate because we know not every company can afford to fight the war on their own. Now, like I have posted before, maybe we should all work together to find a better solution to a problem rather than trying to find a quick fix. BTW, I do not relay on keywords either. John Tolmachoff MCSE CSSA Engineer/Consultant eServices For You www.eservicesforyou.com