RE: Recipient Update Service

  • From: "Lorie Gordon" <lgordon@xxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 3 Oct 2002 10:19:45 -0500

Now the RUS is working.  Thanks for your input!  It is now taking approx. 20
minutes to update but that is probably normal right?
 
Thanks again,
Lorie

-----Original Message-----
From: Periyasamy, Raj [mailto:Raj.Periyasamy@xxxxxxxxxxxx]
Sent: Thursday, October 03, 2002 9:55 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Recipient Update Service


http://www.MSExchange.org/

This happened only once to me. The problem happened when one of our DC/GC
was rebooted. The Exchange 2000 complained about unable to reach the GC
although we have 2 DC/GCs. When the DC/GC came up again, I noticed this
problem. It took a very very long time for new user IDs to get updated with
e-mail addresses. After trying everything, I called up MS. While on the
phone, with the MS support staff , I decided to restart the System attendant
service. Once I did that everything worked just fine. I never had that
problem after that. 
 
 

Regards, 

Raj


-----Original Message-----
From: Lorie Gordon [mailto:lgordon@xxxxxxxxxxxxxxxxxx] 
Sent: Thursday, October 03, 2002 10:03 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Recipient Update Service


Is this a recurring problem for you or did the reboot fix it completely?  I
rebooted the server last night and the new user shows up in the GAL now but
when I create a new user the same problem occurs.  Any ideas?
 
Thanks,
Lorie

-----Original Message-----
From: Periyasamy, Raj [mailto:Raj.Periyasamy@xxxxxxxxxxxx]
Sent: Wednesday, October 02, 2002 1:22 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Recipient Update Service


http://www.MSExchange.org/

I had the similar problem. The only way to fix it was to restart the System
attendant service, which is effectively restarting all your exchange
services. I called MS, they could not help me with a solution.
 
 

-----Original Message-----
From: Lorie Gordon [mailto:lgordon@xxxxxxxxxxxxxxxxxx]
Sent: Wednesday, October 02, 2002 2:13 PM
To: [ExchangeList]
Subject: [exchangelist] Recipient Update Service


http://www.MSExchange.org/


Hey all you gurus!  I am having  an issue when adding new users or making
changes to DL's on my Exchange 2000 SP2 server.  The problem is:

I create a new user in Active Directory  - No problem.  It shows that it is
creating a mailbox for the user.  I go into the properties for the user and
they have no email address - the policy is correct but evidently not working
.  Then I manually add the SMTP address and look at the GAL and the user is
not there.  I have checked the Recipient Update Service and everything is
correct.  I have done a rebuild and update now  - still no user in GAL.  The
user can sign on to their workstation but cannot configure mail account.  I
have called support and they are baffled by this.  All of my configuration
seems to be correct.  All my other users can send and receive mail, I have
no errors in my Event Log - I have Diagnostic logging turned to HIGH.  I
have ran the LDAP tool and I can see that the attribute "ShowAddressList" is
null.  This is obviously the problem but how do I fix this.  Any ideas would
be much appreciated!  I have 2 days to fix this before I leave to go to the
MEC 2002.  Help me please!

Thanks in Advance, 
Lorie 

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