RES: Fun with Outlook 2000 and Outlook 2003 on Exchange 2003

If I were in you shoes I would spend a PSS call instead of knocking my head on 
the wall (given the size and severity of the issue) ;)

Tiago de Aviz

SoftSell - Curitiba

(41) 340-2363

www.softsell.com.br

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-----Mensagem original-----
De: Don McCall [mailto:DMcCall@xxxxxxxxxx] 
Enviada em: segunda-feira, 30 de maio de 2005 22:47
Para: [ExchangeList]
Assunto: [exchangelist] Fun with Outlook 2000 and Outlook 2003 on Exchange 2003

http://www.MSExchange.org/

Hi Everyone...

Here is an interesting problem... 

We are preparing for a enterprise rollout of Outlook 2003 client. We have been 
operating Outlook 2000 client on our Exchange 2003 backend servers (two 
servers) for some months with no problems... However once we have a mixture of 
clients we seem to be experiencing some rather concerning and unpredictable 
issues.The companies life blood is email and calendaring...
 
It appears that an appointment is set up on a 2003 client when viewed and 
accepted on a 2000 client the results are unpredictable but are normally one or 
more of the following:.
1. The reminder tick does not carry over on the appointment
2. On accepting an invitation it appears in the recipients calendar then will 
disappear later (no it is not deleted by the user!). It shows in the 2003 
sender Client as being accepted but as not busy when it should be busy.
3. People who use both Clients 2000 and 2003 find appointments appearing in one 
client but not in the other, typically in the 2003 it is OK but on the 2000 
client the appointments are gone..
4. People receiving invitations on a 2000 client from a 2003 client get error 
messages saying that a request has been removed or deleted.

It should be stated that not all these problems appear on all PC's and some 
PC's "appear" to be problem free.
We need to rollout Office 2003 in a phases due to the number of sites and PC's 
involved ...

Does anyone know of these issues or how to resolve the problems at least for 
the period of the rollout (about 1-2 months).

Any help would be gratefully accepted

regards

Don McCall
Infrastructure Manager
Baptist Community Services
O: 02 9023 2602
M: 0403082854
F: 02 9023 2502
Email dmccall@xxxxxxxxxx



  
 

Don McCall
Infrastructure Manager
Baptist Community Services
O: 02 9023 2602
M: 0403082854
F: 02 9023 2502
Email dmccall@xxxxxxxxxx 
This message is intended for the addressee named and may 
contain confidential information. If you are not the intended 
recipient, please delete it and notify the sender. Views 
expressed in this message are those of the individual sender, 
and are not necessarily the views of Baptist Community Services. 3 

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