[ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted

John,
 
When I search the E......log files for the 24th I get no hits for
Marietta. Am I looking in the wrong place?
 
Todd

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Friday, January 25, 2008 10:47 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted



On your server in the SMTP log, it will show what the sending server
announced itself (HELO) as along with the IP.

 

John T

 

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Friday, January 25, 2008 6:02 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted

 

I do not know, as I did not get to see the header info.

 

Todd

 

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Thursday, January 24, 2008 6:57 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted

First, what is their HELO as your server saw it?

 

BTW, that answer from them unfortunately is the attitude many take, "It
is your problem, not ours." 

 

John T

 

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Thursday, January 24, 2008 2:41 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted

 

Thanks John. Yes their servers are not sending, using, Sender ID.
according to their Exchange Admin, who called me. To say that I should
white list them as he is not changing their servers.

Now my problem is how do I white list them for Sender ID. I do not see a
place to do this in Message Delivery Properties. Any suggestions?

 

Todd

 

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Thursday, January 24, 2008 5:09 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted

You are rejecting their email based upon your configuration, in this
case because the HELO of the sending server does not meet the
requirements of your implementation. The DNS report you listed means
nothing in this case, since they are sending out through a different
server from what they are receiving on.

 

What you need to do is review the log or if the postmaster message
includes the sending (email) server HELO. This is what is wrong. 

 

John T

 

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Thursday, January 24, 2008 1:15 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted

 

mail going to my Exchange server, front ended by ISA 2006.

 

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Thursday, January 24, 2008 3:52 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not
permitted

Email going out of your server or to your server?

 

John T

 

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Thursday, January 24, 2008 12:26 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Question on Error #550 5.7.1 Sender ID not
permitted

 

One of our customers e-mails was returned to them with the above error
message. I e-mailed them a DNSstuff report with this error

WARNING: One or more of your mailservers is claiming to be a host other
than what it really is (the SMTP greeting should be a 3-digit code,
followed by a space or a dash, then the host name). If your mailserver
sends out E-mail using this domain in its EHLO or HELO, your E-mail
might get blocked by anti-spam software. This is also a technical
violation of RFC821 <http://www.DNSstuff.com/pages/rfc821.htm>  4.3 (and
RFC2821 <file:///\\tools\rfc.ch?detail=2821>  4.3.1). Note that the
hostname given in the SMTP greeting should have an A record pointing
back to the same server. Note that this one test may use a cached DNS
record.

mariettacorp.com.s7a1.psmtp.com claims to be invalid hostname 'Postini':
<br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and
Professions Code Section 17538.45 forbids use of this system for
unsolicited electronic mail advertisements. <br
/>mariettacorp.com.s7a2.psmtp.com claims to be invalid hostname
'Postini': <br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and
Professions Code Section 17538.45 forbids use of this system for
unsolicited electronic mail advertisements. <br
/>mariettacorp.com.s7b1.psmtp.com claims to be invalid hostname
'Postini': <br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and
Professions Code Section 17538.45 forbids use of this system for
unsolicited electronic mail advertisements. <br
/>mariettacorp.com.s7b2.psmtp.com claims to be invalid hostname
'Postini': <br /> 220 Postini ESMTP 219 y6_13_0c9 ready. CA Business and
Professions Code Section 17538.45 forbi

They called me back to say that they do not use sender ID and that my
Exchange server is configured wrong. I am running Exchange 2003 SP2,
IMF, RBL and anti-spam software on the Exchange and ISA2006 servers.

Do I have something wrong in my configuration that caused the 550 5.7.1
error. 

Todd Lemmiksoo 
Network Administrator 

All-Mode Communications, Inc. 
1725 Dryden Road 
Freeville, New York  13068 
(607) 347-4164 x440 
1-877-ALLMODE  (toll free) 
http://www.all-mode.com <http://www.all-mode.com>

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