Sorry for the cross post, but I haven't been able to peg down whether this is an ISA, Exchange or OfficeXP problem. I'm hoping that someone might have seen this before. We have an Exchange 2000 server behind an ISA2000 (all part of a multi-server BackOffice 2000 installation). Outlook XP users cannot forward another contact to an external recepient. {Forwarding accomplished by right clicking on the contact you want to send to someone and selecting Forward from the context menu. Then choosing a contact from an e-mail enabled contacts folder.} This sends with no problems when the intended recepient is selected from the Global Contacts. This doesn¹t seem to be a problem from 2KPro clients. Any suggestions? Haven't found anything on technet yet, (but I will admit, I haven't looked too hard yet.....I figured I would look more while seeing what the lists have to say. On another note, I've been having real problems with getting ISA and OWA to work using either the mail server or publishing how-to's on the ISAserver.org & the exchangeserver.org websites. I'm figuring that the ISA box needs to be totally re-installed. After reading many of the posts regarding not making the ISA box a domain controller, I'm going to try to get ISA to work better and demote it from a dc (which it is because I could never get DNS to resolve external addresses unless I installed it on the ISA box). My main question here, is it better to uninstall everything on this server and then re-configure it? Or would I be better off just waxing the entire box and start from scratch? Suggestions welcomed and appreciated. I haven't been on these lists long, (and I'm usually 2 or 3 days behind on most of the messages) but I've made it a habit to read every post and it's amazing how much I've learned. Thank you all. Ian Sterling Systems Administrator Business Equipment Center Memphis, TN