Of course you know that once you create your new PST, you can import all data from your existing PST. But I would suggest that you don't even have your existing PST or any of its data in the configuration before testing with new PST! Stephen Hartley -----Original Message----- From: randy.maddocks@xxxxxxxxx [mailto:randy.maddocks@xxxxxxxxx] Sent: Friday, June 20, 2003 5:14 AM To: [ExchangeList] Subject: [exchangelist] RE: Outlook Rules Errors http://www.MSExchange.org/ The user is always logged on and their workstation remains on, even overnight (although it is locked). Most of the messages contain attachments. Although we have deleted and recreated the rules I don't think we have ever created a new PST file. I will try that. Thanks.