Hi Jared, The error code is 1327 and indicates "Logon failure: user account restriction" Possible reasons include: [blank] password not allowed, logon hours restriction, or policy restriction of some sort is being enforced. check if have any group policies being applied. rgds, kenny Subject: OWA change password error: Error number: -2147023569 From: Jared Johnson <jaredsjazz@xxxxxxxxx> Date: Wed, 14 Apr 2004 14:05:42 -0700 (PDT) X-Message-Number: 50 Hi All I have Exchange 2000. When my users try to change their password via OWA, they receive this error message from IIS: Error number: -2147023569 Any ideas on this? Thank you, Jared