[ExchangeList] OWA 2003 issue

Hi Guys,
 
Windows 2003 sp2 domain, Exchange 2003 FE /BE. I have a user who can not log in thru OWA from home. I have had a lookat his exhange features and OWA is enable.  We keep getting

You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct, and then try again.

 
OWA works ok for othe users
 
Any suggestions would be appreciated.
 
Thanks

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