I have just come across something strange. Maybe someone can shed some light or ideas. I have been pulling my hair out on something stupid like this. I have 2003 Exchange Enterprise, OWA, Blackberry Server, Server 2003 Enterprise environment. I have a user who out of the blue receives emails on her blackberry no problem, receives her emails in her OWA no problem, received mail in outlook filtered into folders through rules no problem BUT if the mail comes into her inbox it does not show in outlook. IN OWA it shows in her inbox. If I take the email in OWA and move it to any folder, then go to outlook it will show as unread email in the folder. If I take that same email and move it to her inbox in OWA it will not show. This happens on any computer! Nothing in event log! I'm at wits end. Ant having her stay in OWA is not an option. Does this make sense? Chris Ruci Network Administrator P: 727 868 8373 ext 160 F: 727 868 9471 T: 866 747 2700 E: cruci@xxxxxxxxxxxxxxxxxxxxxx