RE: OT: random system shutdown...out of ideas[ Scanned]

  • From: "Devin McBride" <devin@xxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 4 Aug 2004 06:46:16 -0700

Just wanted to follow up and thank everyone for their brainstorming in my 
server crashing issue.
 
John Talmachoff over at eservices hit it dead on with the UPS.  Though, as it 
turns out...and John may be right about it not being a large enough UPS...it 
also seems to be flat out faulty.  It should be beeping when too much power is 
being pulled.
 
Just to let everyone know...it is now resolved...and thanks again for 
everyone's help in the matter.
 
Devin

________________________________

From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
Sent: Tue 8/3/2004 6:04 AM
To: [ExchangeList]
Subject: [exchangelist] RE: OT: random system shutdown...out of ideas[ Scanned]


http://www.MSExchange.org/

IIRC, automatic updates don't show unexpected shutdowns.  Hardware issues do 
however and may happen faster than the software can trap it.  Many hardware 
vendors put in diagnostic captures for that reason; troubleshooting if no bug 
check.  
 
You may additionally want to check the bios for that hardware along with the 
other suggestions to see if any similar issues have happened to others.  Also, 
check out the site and note the information in bold red 
http://www.msicomputer.com/product/p_spec.asp?model=865G_Neo2-LS
 
You'll also see links to the troubleshooting section which might be helpful to 
you.
 
-al

________________________________

From: Simon Bound [mailto:simon.bound@xxxxxxxxxxxxxxxxxxxx] 
Sent: Tuesday, August 03, 2004 3:59 AM
To: [ExchangeList]
Subject: [exchangelist] RE: OT: random system shutdown...out of ideas[Scanned]


http://www.MSExchange.org/

Windows Auto Updates spring to mind. MS issued their latest security update on 
Friday. I have my servers set to auto download and install at 3am in the 
morning - a standard setting.
All my servers did the u/g over the weekend and rebooted. Go look ....
 
Simon

        -----Original Message-----
        From: Devin McBride [mailto:devin@xxxxxxxxxx]
        Sent: Monday, August 02, 2004 6:10 PM
        To: [ExchangeList]
        Subject: [exchangelist] OT: random system shutdown...out of 
ideas[Scanned]
        
        
        http://www.MSExchange.org/
        
        Hoping someone could give me some other areas to possible look
         
        Office is a small 5 user office
        Server hardware/software:
        CPU: P4 3.2
        Mainboard: MSI 865G Neo2-PLS
        Ram: 2GB PC2700
        Harddrive: 2x Seagate 200GB Mirrorred raid
        OS: SBS 2003 / veritas bu exec sbe / symantec antivirus sbe
         
        I have run some burn in test using both the http://ebcd.pcministry.com/ 
as well as Sandra running tests for 3-4 days continuously as well as having run 
both the harddisks and ram through external tests
         
        The server has run continuously fine for the last week and a half.
         
        Server is hooked into a APC Powerstack 450 set to safely shut down the 
server after 8 minutes of power outage.  Have tested this and it does safely 
shut the server down
         
        Saturday the 31st it shows an unexpected shutdown in the event log in 
the System portion of it with no other information pertaining to what may have 
caused this.  Is there anywhere I am missing that I could possible look to see 
what may be causing this to happen?
        

        Thanks in advance,
        Devin
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/DIV> 

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