I assume that you deleted the user profile off of his machine (or are you speaking of the outlook profile). Could the OST files have been placed in a seperate location than under his profile. As a rule, I always put Outlook files in a folder on the root in the event a profile is corrupted I still have access to the PST, OST and any other files used in Outlook. Do a search for the OST files and see what happens. If you have no luck, I would recommend trying a recovery utility through dos to recover the files. If you only recreated his Outlook profile, you should be able to find the OST file under his User profile in NT/XP/2000 where it is created as a default. Chris -----Original Message----- From: Eric Lanyon [mailto:ELanyon@xxxxxxx] Sent: Thursday, February 27, 2003 4:01 PM To: [ExchangeList] Subject: [exchangelist] RE: OST files http://www.MSExchange.org/ OST..offline storage files it's the files which are used when a laptop is offline to a user can read/send email while on the travel. Then when back in the office they sync up with the server. -----Original Message----- From: Chris Nielsen [mailto:cnielsen@xxxxxxxxxxxxxxx] Sent: Thursday, February 27, 2003 1:02 PM To: [ExchangeList] Subject: [exchangelist] RE: OST files http://www.MSExchange.org/ Never heard of OST files. Native Outlook file format is PST files, is this what you meant? These are not saved in any special way, they're just files on the disk. If you did indeed delete his old profile I would suggest you lock down that hard drive ASAP. Get it out of that machine and put in another and run some file recovery utilities on it. Don't let the space get overwritten by new files or the old files are gone for good. --- -----Original Message----- From: Eric Lanyon [mailto:ELanyon@xxxxxxx] Sent: Thursday, February 27, 2003 9:56 AM To: [ExchangeList] Subject: [exchangelist] OST files http://www.MSExchange.org/ I have a user that was part of another domain and recently came into ours. On the old domain, he used OST files. When he came in, I added him to the domain and created a new email profile to the server. Not knowing he had the OST files, I deleted the old profile. Then come to find out he needs the info that was stored in the OST files. He is running Outlook 2000. Any suggestions on how to extract the data? ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: cnielsen@xxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: elanyon@xxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: Chris.Wall@xxxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')