RE: Not all mail coming in.

  • From: "Karen Sorrell" <ksorrell@xxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 21 Jan 2003 14:50:39 -0500

Your best bet to tracking down what's going on is to get on the phone
with a mail administrator on the other end to see if they can reproduce
the 'no-show' scenario.  Have them create a new message to the user who
is not receiving mail consistently.  Make sure they are using the
correct smtp address.  Make sure they are NOT receiving any NDR's.  Ask
them to send a copy of the message to themselves and to you, as well as
to the user who first brought this to your attention.  Ask them if they
can check out the client machine of the supposed sender.  Make sure you
are not blocking/filtering out any part of the sender's smtp address.
Let me know if you make any progress with this.
Good luck!
-----Original Message-----
From: Chris McNally [mailto:cmcnally@xxxxxxxxxxxxxxxxxxx] 
Sent: Tuesday, January 21, 2003 2:41 PM
To: [ExchangeList]
Subject: RE: [exchangelist] RE: Not all mail coming in. 
This is a multi-part message in MIME format. 

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