RE: Non-Delivery Message Help Please

  • From: Gene O'Brien <Gene@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 22 Apr 2003 12:04:24 -0400

I"m not the sender - i'm the admin of the recipient network.  I have no
control over how they send it.  But it needs to be received by our users.
And it's always worked in the past, until we set up GFI Mail Essentials with
SMTP relaying.. so i figure it's got something to do with that.  Yet, GFI is
not blocking it as spam, it's processing sucessfully through Mail
Essentials, but somewhere past that, it seems to generate the message listed
below.
 
Help!

-Gene
 
 

-----Original Message-----
From: Rosales, Mario [mailto:MRosales@xxxxxxxxxx] 
Sent: Tuesday, April 22, 2003 12:03 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Non-Delivery Message Help Please


http://www.MSExchange.org/

If youa re using outlook as your client, set the message to Plain text and
send the message again.
 
See if that helps.
 
 -----Original Message-----
From: Gene O'Brien [mailto:Gene@xxxxxxxxxx]
Sent: Tuesday, April 22, 2003 10:53 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Non-Delivery Message Help Please



http://www.MSExchange.org/

That's what's even odder - as far as I can see, there's nothing particularly
unusual about the mails.  It's just a basic text message, with a few
hyperlinks to click on.  No embedded graphics that i'm seeing, no fancy
sig... nothing.
 
-gene
 
 

-----Original Message-----
From: Rosales, Mario [mailto:MRosales@xxxxxxxxxx] 
Sent: Tuesday, April 22, 2003 11:49 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Non-Delivery Message Help Please


http://www.MSExchange.org/

Is there a certain type of attachment to this message?  i.e. Graphics, some
type of sig?
 
 

-----Original Message-----
From: Gene O'Brien [mailto:Gene@xxxxxxxxxx]
Sent: Tuesday, April 22, 2003 10:37 AM
To: [ExchangeList]
Subject: [exchangelist] Non-Delivery Message Help Please


http://www.MSExchange.org/

Hi All,
 
Using Exchange 5.5 with GFI Mail Essentials 8.0.  One particular vendor who
regulary sends us mail is getting blocked somewhere along the line.  They're
whitelisted in GFI, so it would seem they're getting through there.
 
Here's the Non Delivery message I get:
 
Reporting-MTA: dns;tcrnycbde2.tcr-ny.com
Received-From-MTA: dns;vtocqp01.sabre.com
Arrival-Date: Tue, 22 Apr 2003 11:05:20 -0400
 
Final-Recipient: rfc822;bonnie@xxxxxxxxxx
Action: failed
Status: 5.6.1
Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host
 
 
What do I need to look for here??  This is becoming quite an issue, as it's
our travel agent, and our users need their itineraries!
 
Thanks very much,
 
Gene O'Brien
Network Administrator
Three Cities Research
(212)605-3229
gene@xxxxxxxxxx
 
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The contents of this communication are intended only for the addressee and
may contain confidential and/or privileged material. If you are not the
intended recipient, please do not read, copy, use or disclose this
communication and notify the sender. Opinions, conclusions and other
information in this communication that do not relate to the official
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