[ExchangeList] Re: NDR delayed 12 days

  • From: Frank <fhardwic@xxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Tue, 26 Feb 2008 07:30:17 -0800 (PST)

That was probably it.  We do take the stores offline for Defrags on the weekends.  I'll verify that these messages were stalled on the server that was having maintenance performed.
Huge thanks.

James Chong <jchong@xxxxxxxxxxxxxx> wrote:
Did you restart your SMTP VS or your SMTP service when you received these NDRs?
On a Windows Server 2003-based SMTP gateway server, some messages may remain in the queue folder until the SMTP service is restarted
James Chong
Sr. Systems Engineer
Simplexity, LLC.
11130 Sunrise Valley Drive, Suite 300
Reston, VA 20191
O (703) 657-4612
C (703) 863-1483
From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Frank
Sent: Monday, February 25, 2008 4:01 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] NDR delayed 12 days
We had an "incident" on the 12th, where our authoritative DNS (BInd) servers were overwhelmed and unresponsive for part of a day.  Our inbound and outbound email was impacted.  Just yesterday, the 24th, several users have received NDR's as shown below from messages sent on the 12th.  I've verified that the Expiration Timeout on our SMTP virtual servers is set to 2 days, and 12 hours for delay notification.
I'm trying to figure out how/why it took, this long for the messages to die.  They were all addressed to valid external recipients, but it can't see any evidence of retries.  Due to our volume of mail, we only keep tracking logs for 3 days.
Any insight or even WAG's (Wild Ass Guess) are welcome.

      'Miller, Paul R' on 2/12/2008 11:41 AM
            A network connection problem or an offline server prevented delivery of the message.  Attempt again after some time.  If it still fails, contact your administrator.The MTS-ID of the original message is:c=us;a= ;p=CompanyName;l=CHIMBEXVS2-080212164106Z-866
            MSEXCH:MSExchangeMTA:Mailbox Servers:CHIMBEXVS1

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