[ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

  • From: Patrick <london31uk@xxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Thu, 6 Mar 2008 02:59:25 -0800 (PST)

This is driving everyone crazy.

 

Scenario so far.

 

Domain B can not successfully carry our a Telnet session to Domain A. However domain C can Telnet to domain A.

 

Domain B does not have outbound mail filterting turned on, so that kinda rules out mail filtering issue.

 

We still think that this might be a routing issue with our ISP, but it is so difficult to get them to see so. Any pointers would be greatly appreciated.

 

 

 



----- Original Message ----
From: James Chong <jchong@xxxxxxxxxxxxxx>
To: "exchangelist@xxxxxxxxxxxxx" <exchangelist@xxxxxxxxxxxxx>
Sent: Friday, February 29, 2008 4:23:04 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

1.       When you do the telnet from Domain B to A and send message does telnet say it was queued for delivery? Did you using Exchange message tracking?

2.       If possible; have them disable GFI and test sending.

 

 

 

James Chong
Sr. Systems Engineer
Simplexity, LLC.

11130 Sunrise Valley Drive, Suite 300

Reston, VA 20191
O (703) 657-4612
C (703) 863-1483

 

From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick
Sent: Friday, February 29, 2008 11:09 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

 

1: The SMTP Server in Domain B is reporting the NDR's
2: Yes We can Telnet port 25 from the SMTP server in Domain B to the SMTP server in Domain A

3: Yes we currently have domain B's domain whitelisted on the Spamfilter server, no emails in Junk mail

4: GfIMailessential

5: Yes we have verified that MX records are setup fine

----- Original Message ----
From: James Chong <jchong@xxxxxxxxxxxxxx>
To: "exchangelist@xxxxxxxxxxxxx" <exchangelist@xxxxxxxxxxxxx>
Sent: Friday, February 29, 2008 3:35:10 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

Thanks! Can you verify the following?

 

 

1.       What SMTP server is reporting the NDR to domain B users?

2.       From Domain B you tried telnetting to port 25 to Domain A mail server? Did it go through if not; any errors? Did you try message tracking it?

3.       Did you try whitelisting and also checking your junk mail?

4.       What content SPAM filter is Domain B using now?

5.       You verified that all your MX records are set up correctly?

 

James Chong
Sr. Systems Engineer
Simplexity, LLC.

11130 Sunrise Valley Drive, Suite 300

Reston, VA 20191
O (703) 657-4612
C (703) 863-1483

 

From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick
Sent: Friday, February 29, 2008 9:59 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

 

Hi James,

 

Sorry for the confusing scenario, it so happens that we own both domains, and I am trying to fix it for both. ok this is the story

 

Domain A can send emails to domain B, but domain be can not reply to emails sent from domain A or create and send new emails. however both domains can send to external domains including Hotmail, yahoo, and recieve emails ok.

 

There is not fixed connector between the sites, but we all use the same ISP. now the story is that Domain A stopped using our ISP for content and spam filtering and the story is that ever since that happened the problem came about

 

Hope my explaination is clear.

 

Thanks

 

----- Original Message ----
From: James Chong <jchong@xxxxxxxxxxxxxx>
To: "exchangelist@xxxxxxxxxxxxx" <exchangelist@xxxxxxxxxxxxx>
Sent: Friday, February 29, 2008 2:20:54 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

Can you go over the symptoms again? Getting confused J I thought it was a reply only issue below:

 

When we send a mail to the domain it arrives ok, but users can not reply to our message. They keep getting the 4.4.7 NDR with message delayed and then timeout.

 

 

Or is it that you cannot send to this particular external domain at all?

 

 

 

James Chong
Sr. Systems Engineer
Simplexity, LLC.

11130 Sunrise Valley Drive, Suite 300

Reston, VA 20191
O (703) 657-4612
C (703) 863-1483

 

From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick
Sent: Friday, February 29, 2008 6:12 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

 

I am not quite sure that is the case here, cos we can recieve from the other side, but can not send, and we can send and recieve from everyone else. The only pointer here is that we all share the same ISP. So we suspect they have done something they are not telling us.

 

This is the story. The other site chose to stop using our ISP for mial filtering as this was too expensive and chose to have it in house. Every since that service was disable, this problem started. I think they might have setup up some sort of static route between the 2 sites which isnt quite right. but that is only a guess, as they claim all is well @ thier end.

 



 

----- Original Message ----
From: Sola Alabi <solaalabi@xxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Friday, February 29, 2008 9:59:20 AM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

do u have reverse DNS configure,some mail server will not accept ur mail if u do not have that , like aol e.t.c

pls have ur ISP or if u have the admin right to do it .pls try this .

regards

 

----- Original Message ----
From: Patrick <london31uk@xxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Friday, 29 February, 2008 10:05:02 AM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

smtp port 25 is not blocked, cos we can send to other domains and receive. And according to the logs from ISA, an smtp connection is established

 

----- Original Message ----
From: Sola Alabi <solaalabi@xxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Friday, February 29, 2008 8:35:58 AM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

check the firewall for smtp 25 port ,guess is block some where .. try and run SMTPdiag.

cheers



 

----- Original Message ----
From: James Chong <jchong@xxxxxxxxxxxxxx>
To: "exchangelist@xxxxxxxxxxxxx" <exchangelist@xxxxxxxxxxxxx>
Sent: Thursday, 28 February, 2008 5:45:43 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

Can you try whitelisting this domains IP to isolate the issue?

 

 

James Chong

Sr. Systems Engineer

Simplexity, LLC.

11130 Sunrise Valley Drive, Suite 300

Reston, VA 20191

O (703) 657-4612

C (703) 863-1483

 


From: exchangelist-bounce@xxxxxxxxxxxxx [exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of James Chong
Sent: Thursday, February 28, 2008 11:41 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

This domain cannot reply to your companys messages, but they can send a new message? I have heard of this before with the reply issue but don't recall a resolution. Let me research.

 

 

 

James Chong

Sr. Systems Engineer

Simplexity, LLC.

11130 Sunrise Valley Drive, Suite 300

Reston, VA 20191

O (703) 657-4612

C (703) 863-1483

 


From: exchangelist-bounce@xxxxxxxxxxxxx [exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick [london31uk@xxxxxxxxx]
Sent: Thursday, February 28, 2008 10:40 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

Hi Guys,

 

any input on this would be greatly appreciated. We can telnet the smtp relay box, but nothing seems to get through. everyone seems to think this is not thier problem. Somehow we feel it is the ISP's but they are not taking responsibility for this.

 

Any Ideas please

 

----- Original Message ----
From: Patrick <london31uk@xxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Thursday, February 28, 2008 12:00:42 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

Hi,

 

Someone recommended we do the following. Not quite sure this does. Please advice

 

Turning off EDNS-0 extended UDP packets in W2k3 server's DNS.

(EDNS0 as defined in RFC 2671)

Server 2003's DNS server has a new capability, it can handle UDP packets greater than 512 bytes. Unfortunately some firewalls cannot pass these packets so it is desirable to have the DNS server fall back to TCP in this case as it used to do in previous versions of NT DNS.

To turn off the EDNS-0 feature run this from a command prompt:

dnscmd /Config /EnableEDnsProbes 0

Once you run this your W2K3 DNS server will never advertise its EDNS capabilities and so will never receive a UDP packet > 512 bytes.

dnscmd.exe can be found in the Support Tools.

To install Windows Support Tools

  1. Insert the Windows CD into your CD-ROM drive.
  2. Click No if you are prompted to reinstall Windows .
  3. When the Welcome screen appears, click Perform additional tasks, and then click Browse this CD.
  4. Go to the \Support\Tools folder.

For complete setup information, refer to the Readme.asp file available in this folder.

  1. Double-click suptools.msi.
  2. Follow the instructions that appear on your screen.

 

----- Original Message ----
From: "Kamuni, Prabhakar" <Prabhakar.Kamuni@xxxxxxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Tuesday, February 26, 2008 5:21:58 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

If your able to receive and send mails through other domains…still you need to have a look at the below points.

 

Network connectivity issues you can check using trace route to the problematic domain.

 

Find out with remote domain administrator if your domain has block listed in there Database

 

Try telnet from your exchange server to Remote domain (C:\telenet problemdomain.com 25 )

 

 

 

 

 

  Thanks and Regards

PRABHAKAR KAMUNI  System AnalystEnterprise Computing Group

Unisys Global Services India  |  135/1 Residency Road  |  Bangalore |  Business Phone +91 4159 4828|Net 7594828

 


THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers.

 

 


From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick
Sent: Tuesday, February 26, 2008 8:56 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

 

Should this be done on mine server though? eveb though I can send and recevie from other domains and can send to the problematic domain, but can not receive

 

Thanks

----- Original Message ----
From: "Kamuni, Prabhakar" <Prabhakar.Kamuni@xxxxxxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Tuesday, February 26, 2008 2:47:49 PM
Subject: [ExchangeList] Re: NDR 4.4.7 Could not deliver the message in the time limit specified

Hi,

 

Please have a look at the below, it can be any of the below issue.

 

1)       Network connectivity issues

2)       You might be blocked by Remote server

3)       Try to telnet 25 to the remote server and see what the response you can see?

4)       Do you use ISP Smart Host for delivering Emails or you got own SMTP server?

5)       Finally Check the DNS. ( check FQDN is valid for SMTP Virtual server)

 

If the issue will not resolve please increase the Diagnosis logging for MSExchange Transport.

 

 

Cheers!!!

Prabhu

 

 

 

  Thanks and Regards

PRABHAKAR KAMUNI  System AnalystEnterprise Computing Group

Unisys Global Services India  |  135/1 Residency Road  |  Bangalore |  Business Phone +91 4159 4828|Net 7594828

 


THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers.

 

 


From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick
Sent: Tuesday, February 26, 2008 7:51 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] NDR 4.4.7 Could not deliver the message in the time limit specified

 

Hi guys,

 

Not quite sure why this is happening. But we can send emails to people ok, but we are having problems from a particular domain. Other domains can send to us ok.

 

When we send a mail to the domain it arrives ok, but users can not reply to our message. They keep getting the 4.4.7 NDR with message delayed and then timeout.

 

If anyone can point us in the right direction it would be helpful, cos a lot of steam and trouble is brewing over this.

 

Windows 2003 Domain, Exchange 2003 SP2. Mail Marshall for filtering.

 

Thanks

 

 

 


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