Why am I gettting this particular error with this server? If I log into arcsmtp5 and do a telnet session to another SMTP server its fine, they recognize my server as arcsmtp5.redcross.org which is correct, rather than arcsmtp5.arcdmz.re.redcross.org which is the internal DNS name and would be no public A record for this. 220 mta18.srv.hcvlny.cv.net -- Server ESMTP (Sun Java System Messaging Server 6. 2-4.03 (built Sep 22 2005)) helo 251 mta18.srv.hcvlny.cv.net system name not given in HELO command, arcsmtp5.redc ross.org [162.6.217.41]. ________________________________ From: John T (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] Sent: Wednesday, January 18, 2006 12:55 PM To: [ExchangeList] Subject: [exchangelist] RE: NDR http://www.MSExchange.org/ You are looking at the wrong side. http://www.dnsstuff.com/tools/lookup.ch?name=arcsmtp5.arcdmz.re.redcross .org&type=A Since there is no A record, there is no way to see if there is a PTR record for the corresponding IP address. John T eServices For You -----Original Message----- From: ChongJa@xxxxxxxxxxxxxxxx [mailto:ChongJa@xxxxxxxxxxxxxxxx] Sent: Wednesday, January 18, 2006 9:14 AM To: [ExchangeList] Subject: [exchangelist] NDR http://www.MSExchange.org/ I have a user that's getting an NDR when sending to a user @ada.state.oh.us. Although the NDR appears that it's doing some sort of reverse DNS lookup, I don't think this is the case. When I put in ada.state.oh.us in dnsstuff.com it comes back with an error that their mx record is referencing a cname rather than an A record. I did some research which suggests that when this is any mail sent to this domain is rejected. When I connect to their mail server on port 25 and issue a helo it comes back with syntax error. When I issue ehlo it does not appear to do anything. Wondering if this is something on their end or ours. (All our outbound mail goes out to mailsweeper smarthosts (2) Received:571 - MAIL REFUSED - Reverse DNS failed; cannot resolve the (arcsmtp5.arcdmz.re.redcross.org) domain in the HELO command. James Chong ETS Sr. Exchange Engineer Office: 703.206.7548 Cell: 703.863.1483 chongja@xxxxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: johnlist@xxxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: chongja@xxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx