http://www.msexchange.org -------------------------------------------------------I recently installed Outlook 2003 on a client laptop which had been running Outlook 2002. His Junk Email Options are turned on to High so some legitimate email gets marked as SPAM. When he goes into his Junk Mail folder and tries to mark the email as not junk the "Mark as Not Junk" option is not available - it is disabled. The only hit I can find on this subject found here - http://office.microsoft.com/en-us/outlook/HP010400921033.aspx?pid=CH06356471 103 says "Your administrator has turned off this feature. Contact your administrator for assistance." Well I am the administrator and I never turned it off, or at lease not on purpose! I hate when documentation says "See Administrator" but doesn't give a clue to the Administrator where to look! Anyone know how I can enable this feature again? John Technology Applied ------------------------------------------------------- List Archives: //www.freelists.org/archives/exchangelist/ MSExchange Newsletter: http://www.msexchange.org/pages/newsletter.asp MSExchange Articles and Tutorials: http://www.msexchange.org/articles_tutorials/ MSExchange Blogs: http://blogs.msexchange.org/ ------------------------------------------------------- Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------- To unsubscribe visit http://www.msexchange.org/pages/exchangelist.asp Report abuse to listadmin@xxxxxxxxxxxxxx