RE: Mail problem using Outlook client

Thanks for your advice.

>From: "Lippman, Michael"

>Reply-To: "[ExchangeList]"

>To: "[ExchangeList]"

>Subject: [exchangelist] RE: Mail problem using Outlook client

>Date: Mon, 3 Jun 2002 11:04:19 -0400

>http://www.MSExchange.org/ - Re-Vamped!

>If you are connecting via VPN it's possible that something on the VPN is

>not allowing RPC traffic. Exchange 2000 requires quite a few ports that

>need to be open in order for Outlook to work properly. I would check

>technet for an article about firewall and Exchange 2000.

>MRL

>-----Original Message-----

>From: Papito Miranda [mailto:papasito122@xxxxxxxxxxx]

>Sent: Monday, June 03, 2002 10:53 AM

>To: [ExchangeList]

>Subject: [exchangelist] Mail problem using Outlook client

>http://www.MSExchange.org/ - Re-Vamped!

>Dear IT fellows,

>My Exchange server 2k running Win2k has been relocated to another

>office. The indicated office has a firewall configured to allow full

>bown Outlook access via a VPN tunnel. My office is able to gain e-mail

>access via OWA and POP3. However, when Outlook is configured for

>"Corporate or Workgroup": 1) connection is made to the Exchange server.

>2)username is checked, but when launching Outlook the error message pops

>up: " Unable to open your e-mail folders. The information store could no

>be opened."

>I have done the following:

>1. Delete and recreate the profile

>2. Do a checkname to verify user authentication

>Please your help is greatly appreciated..

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