Mail problem using Outlook client

  • From: "Papito Miranda" <papasito122@xxxxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Mon, 03 Jun 2002 10:52:30 -0400

Dear IT fellows,
My Exchange server 2k running Win2k has been relocated to another office. The indicated office has a firewall configured to allow full bown Outlook access via a VPN tunnel. My office is able to gain e-mail access via OWA and POP3. However, when Outlook is configured for "Corporate or Workgroup": 1) connection is made to the Exchange server.  2)username is checked, but when launching Outlook the error message pops up: " Unable to open your e-mail folders. The information store could no be opened."
I have done the following:
1. Delete and recreate the profile
2. Do a checkname to verify user authentication
Please your help is greatly appreciated..

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