RE: MSN.com Issues

  • From: "Hermano JS. Queiroz" <hjsqueiroz@xxxxxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 12 Mar 2003 10:46:30 -0500

Thanks Will, but when I tried to telnet I received Connection to host lost. 
Press any key to continue.
I've been looking for anywhere about black list and I didn't find our IP on it. 

I'm really impress to about MSN using Yahoo, but I'm pretty sure that this is 
true, because I started to sending messages last month only with MSN support, 
after that they connect me directly with this account.

Hermano Queiroz
Coordinator of Network Services
Phone:(270)789-5202
FAX:  (270)789-5050
Campbellsville University
1 University Drive - UPO 1298
Campbellsville, KY USA 42718
www.campbellsville.edu



-----Original Message-----
From: Will [mailto:wglasser@xxxxxxx]
Sent: Wednesday, March 12, 2003 10:33 AM
To: Hermano JS. Queiroz
Subject: RE: [exchangelist] MSN.com Issues


        I had that same problem. It ended up that MS Black listed our IP. I
had to go through our ISP who contacted Microsoft, to get any help. MSN
would not help at all. MS response was that in a certain time period they
received a ton of spam from us ( 80% of the mail that they received from us
). Their algorithms automatically put us on their black list. It is supposed
to last for 24 hours then switch you back to their white list. How ever we
were blocked for several days. 
        Microsoft suggested that it may be a student running a program for
spammers. I have looked into this and found new articles referencing
mailsafe.exe. http://www.newsfactor.com/perl/story/20871.html Apparently a
new tactic to pay college students $20 a month to run the program. Not to
sure on it though. I did look at my fire wall logs to look for bursts of
traffic too msn.om but did not find any.

Msn.com email server smtp-gw-4.msn.com [207.46.181.13] you should be able to
telnet to port 25 it.


Microsoft (R) Windows 2000 (TM) Version 5.00 (Build 2195)
Welcome to Microsoft Telnet Client
Telnet Client Build 5.00.99206.1

Escape Character is 'CTRL+]'

Microsoft Telnet> open 207.46.181.13 25
Connecting To 207.46.181.13...
220 cpimssmtpa21.msn.com Microsoft ESMTP MAIL Service, Version:
5.0.2195.4905 re
ady at  Wed, 12 Mar 2003 07:30:16 -0800
250 cpimssmtpa21.msn.com Hello [12.11.139.2]

Will Glasser
Director Of Computer Operations
Southern Vermont College
802-447-6344
wglasser@xxxxxxx
www.svc.edu


-----Original Message-----
From: Hermano JS. Queiroz [mailto:hjsqueiroz@xxxxxxxxxxxxxxxxxx] 
Sent: Wednesday, March 12, 2003 9:46 AM
To: [ExchangeList]
Subject: [exchangelist] MSN.com Issues


http://www.MSExchange.org/

Hi Everyone, 

        Does anybody have any problem like me? I really needs to fix this
problem, and I think that I'm not are receiving the right information or
help that I really need. 
        This is my problem:

-----Original Message-----
From: Hermano JS. Queiroz 
Sent: Wednesday, March 12, 2003 9:41 AM
To: 'Escalations MSN'
Subject: RE: CST107639135ID
Importance: High


Tim, 

    I'm sorry but I think that you misunderstand me. I'm the network
administrator of this university, and since I month a lot of faculty and
staff and also students are trying to send messages using our Microsoft
Exchange 2000 SP3 and they cannot because they are receiving this messages:

----------------------------------------------------------------------------
---------------------------------------
This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

adrianahorta@xxxxxxx

----------------------------------------------------------------------------
--------------------------------------

Your message did not reach some or all of the intended recipients.

Subject: FW: To bring laughter to you

Sent: 3/10/2003 8:58 AM

The following recipient(s) could not be reached:

Megan Hartfield (meghartfield@xxxxxxx) on 3/12/2003 9:08 AM

Could not deliver the message in the time limit specified. Please retry or
contact your administrator.

<cu45310.campbellsville.edu #4.4.7>

----------------------------------------------------------------------------
------------------------------------------------------------

and I cannot telnet MSN.com 25 to test sending messages, because I have the 

Microsoft Windows 2000 [Version 5.00.2195]

(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\administrator.CAMPBELLSVILLE>telnet mns.com 25

connecting To msn.com...Could not open a connection to host on port 25 :
Connect failed

C:\Documents and Settings\administrator.CAMPBELLSVILLE>

----------------------------------------------------------------------------
------------------------------------------------------------

Please whatever I need to do to fix this problem I'll but please let me know
what kind of test of information I need to provide to you, because I can
send messages to the almost whole entire world, just MSN.com cannot receive.
Surely that is a problem, that I don't know, and I desperately needs your
help on this, because, I assume that everyone that has MSN account are free
to receive messages from us ( Education Institution).

Hermano Queiroz 
Coordinator of Network Services 
Phone:(270)789-5202 
FAX:  (270)789-5050 
Campbellsville University 
1 University Drive - UPO 1298 
Campbellsville, KY USA 42718 
www.campbellsville.edu 

-----Original Message-----
From: Escalations MSN [mailto:msndnr@xxxxxxxxx]
Sent: Tuesday, March 11, 2003 4:32 PM
To: Hermano JS. Queiroz
Subject: RE: CST107639135ID


OK, here's the fix.....  have each of the msn users sign into
www.hotmail.com.  After signing in click on Options, and on the Options page
click on Mailing Lists and enter the e-mail address of the person sending
the bulk mailing. 

Tim 

 "Hermano JS. Queiroz" <hjsqueiroz@xxxxxxxxxxxxxxxxxx> wrote: 



Hermano Queiroz 
Coordinator of Network Services 
Phone:(270)789-5202 
FAX:  (270)789-5050 
Campbellsville University 
1 University Drive - UPO 1298 
Campbellsville, KY USA 42718 
www.campbellsville.edu 

-----Original Message-----
From: Escalations MSN [mailto:msndnr@xxxxxxxxx]
Sent: Monday, March 10, 2003 5:29 PM
To: Hermano JS. Queiroz
Subject: RE: CST107639135ID


This mail routing issue should be fixed soon. If not already.  Send a test
message to someone with an MSN e-mail address, and if it bounces back then
forward it to me. 

Tim 


 "Hermano JS. Queiroz" <hjsqueiroz@xxxxxxxxxxxxxxxxxx> wrote: 

Please, 

    I really need any position that you may have, because we are working
with a lot of students that has MSN e-mail address and since a MONTH ago we
cannot send to them any message using e-mail. 
    Thanks,

Hermano Queiroz 
Coordinator of Network Services 
Phone:(270)789-5202 
FAX:  (270)789-5050 
Campbellsville University 
1 University Drive - UPO 1298 
Campbellsville, KY USA 42718 
www.campbellsville.edu 
-----Original Message-----
From: Escalations MSN [mailto:msndnr@xxxxxxxxx]
Sent: Wednesday, March 05, 2003 7:26 PM
To: Hermano JS. Queiroz
Subject: RE: CST107639135ID

We should have this resolved soon.  We appologize for the inconvience.   

Tim 

 "Hermano JS. Queiroz" <hjsqueiroz@xxxxxxxxxxxxxxxxxx> wrote: 

Tim, 

    Any information that I can share with my VP.?
    Thanks,
Hermano Queiroz 
Coordinator of Network Services 
Phone:(270)789-5202 
FAX:  (270)789-5050 
Campbellsville University 
1 University Drive - UPO 1298 
Campbellsville, KY USA 42718 
www.campbellsville.edu 

-----Original Message-----
From: Escalations MSN [mailto:msndnr@xxxxxxxxx]
Sent: Monday, March 03, 2003 6:42 PM
To: Hermano JS. Queiroz
Subject: Re: CST107639135ID


Hermano,

Thank you for sending this info to me, I have a enough to get this case to
out Mail Db Admin. to get this issue resolved. We are sorry for the
inconvience.

Tim

MSN Consumer Advocate Group
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