Hi Steve, This does sound like a permissions problem, although I assume from your mail that it "just went like that". I have had similar problems with delegating authorities, and while permissions mostly appeared correct, removing them (the user in question) and re-populating them usually fixed it. Also beware that permissions flow down the security tree, and implicit as well as explicit denys take precedence over allows. Ex2k can be a little more helpful if you make a mistake with an error something like "The permissions on Inbox are incorrectly ordered, and may cause some entries to be ineffective", but don't rely on it. Regards, Jamie. -----Original Message----- From: Steve Moffat [mailto:steve@xxxxxxxxxxxxxxx] Sent: Tuesday, 8 April 2003 5:34 AM To: [ExchangeList] Subject: [exchangelist] Invisible inbox http://www.MSExchange.org/ Hi folks One of my clients has a small problem:)) When his Outlook 2000 is opened, all folders are fine except for the inbox, which shows up as a grey page with unable to show folder in it., If however, you do a find in the inbox, all inbox mail is visible within the find dialogue box, where it can be read and replied to etc. A complete uninstall and reinstall of office has failed to correct this problem. Has anyone ever came across this before, and if so how is it fixed. Outlook 2K SP3, EXC 2K sp3 on WIN2k SP3. Thanks Steve Free Anti-Spam Download: Try Multi-layered, Accurate Spam Filtering with SurfControl E-mail Filter http://www.surfcontrol.com/go/zmsexdl1 ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jabyrnes@xxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') _____ This E-Mail is confidential. It is not intended to be read, copied, disclosed or used by any person other than the recipient. Unauthorised use, disclosure, or copying is strictly prohibited and may be unlawful. Optimum Computer Solutions disclaims any liability for any action taken in connection of this E-Mail. The comments or statements expressed in this E-Mail are not necessarily those of Optimum Computer Solutions or its subsidiaries or affiliates. usermanager@xxxxxxxxxxxxxxx <mailto:usermanager@xxxxxxxxxxxxxxx> _____