Instant Messaging in Windows 98

  • From: aarone@xxxxxxxxxxxxxxxx
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Tue, 25 Feb 2003 16:14:08 -0700

We have Windows 98 clients that could not connect to Exchange Instant
Messaging.  Their client software repeatedly asked for authentication even
though user/email and password are entered correctly.  The client software
for Directory Services are already installed on their machines.  Even
changing how they log-on to the client software (user@xxxxxxxxxx to
user@xxxxxxxxxxxxxxxxx) are unsuccessful.  Windows 2000 clients can
connect the the Exchange Instant Messaging.

I would appreciate your advise and suggestion on how to resolve this
problem.  Thank you.

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